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2011-03-17, 02:16 #1
- Join Date
- Dec 2009
- Thanked 1 Time in 1 Post
manually installing update failed (cant install automatically)
I have following config:
Windows XP SP3
128 MB RAM
All Visual Themes off to make it comfortable with low RAM
Our computers use LAN, but remain seperate from Internet as per organization policy.
I use WSUS-Offline-Updater to keep my PC up to date, and installed many updates previously.
But now problems occurred for following updates on Mar 16, 2011
Problems are that for all files it says (e.g.):
An error occured while copying file csrsvr.dll
Cannot copy file to destination directory
Click Retry to retry the operation click Cancel to
(yes last line is incomplete)
Note that this is not problem of "WSUS Offline Updater" as I tried to install all these updates manually, and the same thing happens.
Retry doesn't help. Cancelling operation asks if to continue with skipping this file,
continueing doesn't help as it says the same thing for next file, cancellation makes another un-installation log file.
Log file (e.g. KB2476687.log) says (apart for many other things):
31.735: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x4c7
Un-inst log file (e.g. KB2476687Uninst.log) says:
1.503: CopyError: 3758096947 C:\WINDOWS\$NtUninstallKB2476687$\csrsrv.dll
1.563: DoUninstall: UpdSpCommitFileQueue failed: 0x3e3
1.563: WinMain: DoUninstall failed
It seems that all of the incomplete un-installations remains as such, which might give problems some-time in future!? None yet occurred though (except once just after the first reboot)
2011-04-03, 09:26 #2
- Join Date
- Dec 2009
- Melbourne, Australia
- Thanked 0 Times in 0 Posts
First off if you can, install some more ram,if possible, at a guess your machine is running slowly. Also check and see how much free space you have on " C " drive or your main drive.
Can you download the updates to your desktop? if so do so. Call the folder Updates, or something you can remember where they are.
Now reboot xp into running in " Safe mode", now DONT connect to internet, but trying installing the updates in safe mode.
gl and let me know how you go! Oz