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  1. #1
    New Lounger
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    Error: windows installer not accessible

    I get error message "windows installer not accessible"
    Many times I get the message when I open an attachment with Word. I just got it when I tried to open Omni-page. I got when I tried to reinstall Tune-up 2011. I cannot uninstall, repair or reinstall Office 2010 or most anything else.

    Optional Information:
    Computer OS: Windows 7 Home Premium
    Browser: Chrome
    Following is an interchange with a helper It should give an idea of what I have tried.:

    Can you please do this and then try to install tune-up 2011.
    Go to Start -> Run (or type in Start Search box):
    net start MSIServer
    and press enter.
    Let me know what message you got?
    --------------------------------------------
    The windows installer service could not be accessed. This can occur is the windows installer is not correctly installed. Contact your support personnel for assistance.
    _______________________________________
    Do you have 32bit or 64bit system?
    ------------
    I have a 64 bit system
    _______________________________________
    Ok. On this link you can find 4 possible steps to fix your issue. Please read carefully and if you need assistance anytime you can write here and I will respond:
    http://tinyurl.com/yeq236 or http://support.microsoft.com/kb/324516
    (Method1 Use msconfig to make sure installer is running
    (Method 2: Re-register Windows Installer
    (Method 3: Try the methods that are listed in Microsoft Knowledge Base Article 319624
    (Method 4: Reinstall Windows Installer)
    -------------------
    I went there and tried the first two, but the others did not appear to apply to Windows 7.
    _________________________________________
    Have you tried to unregister/register Windows Installer:
    Unregister and re-register the Windows Installer
    Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK.
    Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK.
    -------------------------------
    Thanks, I just did that, but I continue to get the same error message
    ___________________________________________

    Thanks for any help or suggestionbs

  2. #2
    Gold Lounger
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    Quote Originally Posted by RidleyCove View Post
    I get error message "windows installer not accessible"
    Many times I get the message when I open an attachment with Word. I just got it when I tried to open Omni-page. I got when I tried to reinstall Tune-up 2011. I cannot uninstall, repair or reinstall Office 2010
    Thanks for any help or suggestions
    RidleyCove,
    Hello... Whenever i get any messages similar to "MSI " is not accessible etc. It's usually because that you don't have "permission" to access the folder that has the needed "MSI" (installer) Try running the program as an "administrator" or find the folder and "take ownership" of it. When a program runs or tries to, it sometimes will place some needed piece in a "Temp" folder .... Usually C:>Users>Your PC Name>AppData>Local>Temp. Have a look... Regards Fred
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  3. #3
    New Lounger
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    Thanks.
    I made a mistake withe the error message in Word. It should have been "Word experienced an error trying to open file."
    I tried copying to a new folder, but that did not help. The files do open in Works and Openoffice writer and if I save them they will then open in Word.

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