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  1. #1
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    Word configures every time started (Word 2000 SR-1)

    Every time I start word I get the word installation window and I am told that "Please wait while configuring Microsoft Word ... gathering information". It is not a very long delay, but enough to be annoying. This only happens with MS Word, all the other office programs start right away. I have tried repairing but it does not seem to change anything. Does anyone have any suggestion as to what might be going on?

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    Kristian

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    Re: Word configures every time started (Word 2000 SR-1)

    Do you, by any chance, have Word 97 installed on your computer as well as Word 2000? I know that what you have described will happen if you have Word 97 installed in the default location and install Word 2000 somewhere else.

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    Re: Word configures every time started (Word 2000 SR-1)

    No, it is a new machine. Both Windows 2000 and Office 2000 when it came out of the box.

    Windows ME is still on the computer, maybe that comes with MS works. Could that generate this?

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    Re: Word configures every time started (Word 2000 SR-1)

    Word comes with MS Works, but if it's a new computer that came with Office 2000, you have no need for MS Works. Sorry, that was my only idea for you. Maybe someone else will have an idea.

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  5. #5
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    Re: Word configures every time started (Word 2000 SR-1)

    You stated

    "No, it is a new machine. Both Windows 2000 and Office 2000 when it came out of the box.
    Windows ME is still on the computer, maybe that comes with MS works. Could that generate this?"

    How can a NEW machine have two OS's on it?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Word configures every time started (Word 2000 SR-1)

    Sorry, my appologies for being unclear.

    The computer came with Windows ME. Then Windows 2000 was added to it without reformatting the hard drive. The machine is now dual boot with Windows 2000 as default. Office 2000 was installed under Windows 2000. It is possible (though I have not checked this) that some other word related package such as MS works might have been on the computer along with Windows ME. But Office 2000 seems to be installed in the default directory.



    Kristian

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    Re: Word configures every time started (Word 2000 SR-1)

    Is this happening with all users, as they return and log in?

    If they are are using a different log in each time, then YES Windows 2000 and Office XP must configure this NEW account or user.

    Being Dual boot system, which OS is on the C drive? If both what manager are you using?

    Which hard drive is Windows 2000 installed on and where is Office XP installed?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  8. #8
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    Re: Word configures every time started (Word 2000 SR-1)

    There is only one user on the system. There is no log-on in when I start Window 2000 and I am automatically logged in as Administrator. Both Windows 2000 and Windows ME appear to be on the C drive.

    Windows 2000 is the default. (I have never actually booted in Windows ME myself). I am not sure exactly what you mean by manager in this context, how would I find out which manager I am using?

    Office 2000 Sr-1 (I don't have XP) is installed in the default location Program Files folder on the C drive. It is only Word that re-configures every time it is started, not the other office applications.

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    Re: Word configures every time started (Word 2000 SR-1)

    Try setting up a User account and see if this happens on the second log in and on going log in.
    Note:
    One should NOT be using the Admin account as the every day usage. It is NOT good practice.

    It sounds like that when you installed Win 2K, you did a up grade if it on the C drive, or you would know what OS manager you are using. This means that the origanal Word and Works my still be on the systems any you have both them and the Office 2000 installed.

    Is this system on a network?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  10. #10
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    Re: Word configures every time started (Word 2000 SR-1)

    I have set up a new user, but Word still configures every time it is started. MS works is not on the add programs menu, but I guess I could try to go into Windows ME and see if I can uninstall it from there.

    The machine is connected to a LAN, but there is no network logon and I do not run any programs from a server.

    (I agree that it is probably not a good idea to use the Admin account as the general log-in. It is really just laziness on my part.)

  11. #11
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    Re: Word configures every time started (Word 2000 SR-1)

    When you leave Word, are the changes made to normal.dot being saved.
    Since you are using Windows 2000, each account should have a entry inthe "Settings and Documents" folder. This will include the settings for Office. Check the Date/time of normal.dot that is listed in a subfolder under the Admin account and any other that you are using.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  12. #12
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    Re: Word configures every time started (Word 2000 SR-1)

    I don't think nomal.dot is saved on exiting Word unless there are any changes explicitly applied. The copy of normal.dot in the settings folder for admin is a couple of days old (11 October).

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    Re: Word configures every time started (Word 2000 SR-1)

    You are right, make some changes and see if it is being updated.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  14. #14
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    Re: Word configures every time started (Word 2000 SR-1)

    I checked this, and normal.dot is saved whenever it should be but not every time I open MS word.

    I went into ME and uninstalled MS works, but that did not solve the problem. Word 2000 still configures whenever it is started. Does anyone have any suggestions as to what might be going on?

  15. #15
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    Re: Word configures every time started (Word 2000 SR-1)

    Hi ksg:

    Why don't you search & see if there is more than one winword.exe on your hard drive? This might not help, but might be an indication that more than one version are on the system.

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