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  1. #1
    New Lounger
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    Windows Live Mail 2011 Junk Filter Not Working

    I keep adding junk mail with the filter, but it does not work. I tried to find a fix, but have not been successful. Using Windows 7
    Thanks

  2. #2
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    Microsoft provides updates to the junk mail filter rules/criteria periodically. The filter does not update itself directly based on what you do.

    What do you mean by "adding junk mail"?

    Joe

  3. #3
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    When I get a junk email I right click on it and then click "add sender to blocked sender list." But, if I get another email from that same sender, the program is not automatically sending it to the JUNK folder. Same thing if I add a junk email to "add sender's domain to blocked sender list." It is not automatically sending the junk email from that domain to the junk folder. Hope this is clearer.

  4. #4
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    At what level do have junk filtering set?

    Do the sites and domains end up in the block senders list?

    Joe

  5. #5
    Gold Lounger Roderunner's Avatar
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    haztek, what is the setting for yours.?

    Attachment 27808
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  6. #6
    New Lounger
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    It has been set to "high" and no, sites and domains do not end up in the blocked senders list. What is interesting is that I have two HP laptops both running Windows 7 and Windows Live Mail 2011 and one Windows Live Mail 2011 on one computer does block junk mail that I have added, but the other does not.

  7. #7
    Gold Lounger Roderunner's Avatar
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    haztek, can you use your email provider's site directly to block the ones you are getting annoyed with.
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  8. #8
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    Quote Originally Posted by haztek View Post
    It has been set to "high" and no, sites and domains do not end up in the blocked senders list. What is interesting is that I have two HP laptops both running Windows 7 and Windows Live Mail 2011 and one Windows Live Mail 2011 on one computer does block junk mail that I have added, but the other does not.
    See WLM 2011 fix blocked senders list for a possible solution.

    Joe

  9. #9
    New Lounger
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    Thank you Joe! Your recommended solution worked.

  10. #10
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    Great!! Glad you got it resolved. Thanks for posting back.

    Joe

  11. #11
    New Lounger
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    Unhappy

    The link to http://www.dslreports.com/forum/r250...rs-List-Filter is not working. Is there a way I could get this information?

    My blocked sender feature does not work. The names go into the list, but they do not get blocked.

    Thank you,
    Jpainter

  12. #12
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    Quote Originally Posted by jpainter View Post
    The link to http://www.dslreports.com/forum/r250...rs-List-Filter is not working. Is there a way I could get this information?

    My blocked sender feature does not work. The names go into the list, but they do not get blocked.

    Thank you,
    Jpainter
    This is from a cached copy of the page:

    Supposed to be a TEMPORARY solution.

    1. Make sure all your junk mail settings are set up and saved the way you want and close out of Live Mail.
    2. Go to > Control Panel > Programs and Features > right click Windows Live Essentials 2011 > click Uninstall/Change.
    3. Select "Repair all Windows Live programs" in the dialog box.
    4. After the repair is done, reboot when asked.

    Joe

  13. #13
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    Unhappy Thanks, but it didn't work.

    Joe,

    Thank you for the cached instructions. I had already tried that, and I tried it again. It still doesn't work.

    I've googled and found many having the same problem, but no solution.

    Thanks again

  14. #14
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    Have you checked to make sure that the sender did not accidentally get added to either your contact or your safe senders list?

    Joe

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