Windows Live Mail 2011 Junk Filter Not Working

[haztek]

I keep adding junk mail with the filter, but it does not work. I tried to find a fix, but have not been successful. Using Windows 7
Thanks

[JoeP517]

Microsoft provides updates to the junk mail filter rules/criteria periodically. The filter does not update itself directly based on what you do.

What do you mean by "adding junk mail"?

Joe

[haztek]

When I get a junk email I right click on it and then click "add sender to blocked sender list." But, if I get another email from that same sender, the program is not automatically sending it to the JUNK folder. Same thing if I add a junk email to "add sender's domain to blocked sender list." It is not automatically sending the junk email from that domain to the junk folder. Hope this is clearer.

[JoeP517]

At what level do have junk filtering set?

Do the sites and domains end up in the block senders list?

Joe

[Roderunner]

haztek, what is the setting for yours.?

Attachment 27808

[haztek]

It has been set to "high" and no, sites and domains do not end up in the blocked senders list. What is interesting is that I have two HP laptops both running Windows 7 and Windows Live Mail 2011 and one Windows Live Mail 2011 on one computer does block junk mail that I have added, but the other does not.

[Roderunner]

haztek, can you use your email provider's site directly to block the ones you are getting annoyed with.

[JoeP517]

It has been set to "high" and no, sites and domains do not end up in the blocked senders list. What is interesting is that I have two HP laptops both running Windows 7 and Windows Live Mail 2011 and one Windows Live Mail 2011 on one computer does block junk mail that I have added, but the other does not.

See WLM 2011 fix blocked senders list for a possible solution.

Joe

[haztek]

Thank you Joe! Your recommended solution worked.

[JoeP517]

Great!! Glad you got it resolved. Thanks for posting back.

Joe

[jpainter]

The link to http://www.dslreports.com/forum/r250...rs-List-Filter is not working. Is there a way I could get this information?

My blocked sender feature does not work. The names go into the list, but they do not get blocked.

Thank you,
Jpainter

[JoeP517]

The link to http://www.dslreports.com/forum/r250...rs-List-Filter is not working. Is there a way I could get this information?

My blocked sender feature does not work. The names go into the list, but they do not get blocked.

Thank you,
Jpainter

This is from a cached copy of the page:

Supposed to be a TEMPORARY solution.

1. Make sure all your junk mail settings are set up and saved the way you want and close out of Live Mail.
2. Go to > Control Panel > Programs and Features > right click Windows Live Essentials 2011 > click Uninstall/Change.
3. Select "Repair all Windows Live programs" in the dialog box.
4. After the repair is done, reboot when asked.

Joe

[jpainter]

Joe,

Thank you for the cached instructions. I had already tried that, and I tried it again. It still doesn't work.

I've googled and found many having the same problem, but no solution.

Thanks again

[JoeP517]

Have you checked to make sure that the sender did not accidentally get added to either your contact or your safe senders list?

Joe