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  1. #1
    Bronze Lounger
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    Question Opened Email from Highjacked Mailbox: What Now?

    Because it was from a trusted source and I was rushing out the door, I stupidly cut and pasted a link from the message into my browser and, although I know better, allowed it to take me to another page - where a Canadian firm was selling Viagra! I immediately deleted that page and the email; then, emailed the source only to find out his mail had been highjacked.

    How can I determine if any harm has been done to my laptop? Secunia scan has found nothing, but do I run other scans to be sure? All seems to be working (although a little more slowly on start up a couple of times). From what I've read here and elsewhere, however, I think something could still be hiding in the laptop.

    Any help, suggestions appreciated!

    Linda

  2. #2
    Plutonium Lounger Medico's Avatar
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    Scan with your AV and AM apps. If you have not done so, download and install MalWarebytes and SuperAntiSpyware and scan with them.

    You can also check some of the various online AV scanners:

    Norton Security Scan

    Eset free online Av scanner

    Various free online scanners
    Last edited by Medico; 2011-04-04 at 18:28.
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  3. #3
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    Thanks, Ted. I'll do that and post back.

    On the laptop, I have Avast, Spybot and Ad-Aware. Will they be sufficient for the scans or should I use the others you suggested and/or some on the links?

    Linda

  4. #4
    Plutonium Lounger Medico's Avatar
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    I do not think you can overkill on the scans, although the ones you have most likely are sufficient. If you do not notice anything untoward happen, and the scans are clean, I believe you can be reasonably assured nothing bad was loaded. There are times all these links do is take you to a site without loading anything.

    You might want to discuss with the reliable source the facts as you know them and suggest ways for them to clean up their PC. I would think they are also hitting others with the bad site as well.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
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    Complete PC Specs: By Speccy

  5. #5
    Bronze Lounger
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    Yes, good idea. Think his whole address book was hit. We received 3 more similar emails after the first with lots of other addresses from his address book - different ones in each email! I did NOT open any of them after that first one.

    Will do my scans and post back on results. Appreciate, as always, all your help!

    Linda

  6. #6
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    OK. Completed virus scan with no problems and SpyBot, with just some cookies which were quarantined. Did a Fast Scan with AdAware which found nothing. Tried to do a full system scan with it last night and again today but it's been running for 8 hours and is still not finished! When I check in on it periodically, the objects scanned number seems not to be increasing by much or I even think it might be less some times than others. Is this usual? It's been quite a while since I performed a Full Scan with AdAware, but i don't recall it ever taking anywhere near this long before! It is up to 281536 files when I just looked. Half an hour later, it's up to 289810 - I may be wrong about the number going down.

    As an aside, when I set up the Spybot scan, it asked to remove temp files to speed up the scan. I said Yes, although doing so made me nervous - deleting always does that. As it started to remove them, the number of temp files it found was 66,220. Does this mean I should be deleting them more often? Is this a dumb question?!

    Thanks,

    Linda
    Last edited by IreneLinda; 2011-04-06 at 16:46. Reason: Added new number to scanned objects.

  7. #7
    Plutonium Lounger Medico's Avatar
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    Yes you should be able to delete temp files. I actually use CCleaner and an app called Privacy Mantra to clean my PC. I do this very regularly. I believe and have read that deleteing temp files can help speed up your PC. I do not have proof of this, but I can understand where this is fact.

    By the way I have not used AdAware in a long time.
    BACKUP...BACKUP...BACKUP
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  8. #8
    Bronze Lounger
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    Thanks, Ted. CCleaner is on my computers, thanks to the Lounge. I'll use it more regularly for those temp files ... and check out your link to Privacy Mantra, too.

    As for AdAware, when I came in to check the Lounge, it had finally stopped at 309901 files and found nothing! Think we were really lucky and escaped a bullet this time ... and were reminded of a lesson we already knew: never open strange or unexpected emails or links until you're sure they're safe! Phew. I sure feel relieved.

    Appreciate all your help!

    Linda

  9. #9
    Bronze Lounger
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    A follow up question on Privacy Mantra: checked out the link and it sounds like a great free app. It seems to do much the same thing a CCleaner, however. Do you use them both for "extra protection", as in the advice to have more than one AV and AM app in use?

    Linda

  10. #10
    Plutonium Lounger Medico's Avatar
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    Yes I use both. Each finds something the other does not. Privacy Mantra lets you delete the index.dat files with a reboot which even though it says it does, CCleaner does not do.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  11. #11
    Bronze Lounger
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    Aha! And I like what you said about the index.dat files. Being able to remove them seems like a good idea. I will download it as a "CCleaner Partner". Thanks!

    Linda

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