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  1. #1
    Lounger
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    Excel crashes (Office 97 SR-1)

    We have a Digital computer that suddenly started locking up in Excel. We upgraded to WindowsME, increased the RAM from 32 to 160, reinstalled Excel97 and everytime we think the problem is solved, Excel crashes. It crashes when we try to print, or change a font or insert rows - anything can set it off. After each upgrade mentioned, we tried to make it crash and it wouldn't so thought problem was solved. But when we least expect it, it crashes. Any suggestions as to what else we can try. Downloaded SR-1 but would not let us download SR-2. Says we don't have SR-1 or another version of Office 97 is running. Don't use Word 97 very much but have had the same problem in Word. Help!

  2. #2
    4 Star Lounger
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    Re: Excel crashes (Office 97 SR-1)

    It sounds as if you have a windows problem that is not solved by just installing an upgrade. Maybe you should reinstall from scratch or reformat the hard disk and reinstall Windows and Office.

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