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  1. #1
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    Outlook 2003- rule does not run automatically

    I am trying to have Outlook delete any email from:
    Match.com by Mail [matchmail@connect.match.com]
    My rule is:
    1) with specific words in sender's address
    matchmail@connect.match.com or
    match.com or
    connect.match.com
    I include all 3 because of issue, just to cover all bases.

    2) delete it
    3) Turn on this rule

    Final screen shows:
    Apply this rule after the message arrives with (1 above) in the sender's adddress
    delete it

    The emails show up in Junk Mail box. If I manually run the rule, it is deleted.
    The rule does not run automatically.
    How do I get it to run automatically?

  2. #2
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    Quote Originally Posted by skipro View Post
    ...The emails show up in Junk Mail box...
    The process to test for junk mail will process new emails before your custom rules (for obvious reasons), so if you've set the "Add sender to Blocked Senders List" for this email address, then your rule will never "see" these emails.
    PJ in FL

  3. The Following User Says Thank You to pjustice57 For This Useful Post:

    skipro (2011-04-11)

  4. #3
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    pjustice57,
    Thanks.
    Ah, so simple. If I only knew.

  5. #4
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    Apparently that did not fix the problem. I just got an email from Match.com [donotreply@mailer.match.com]. I have removed this from the blocked senders list.
    Now what?

  6. #5
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    It ended up in my Junk email folder as before.
    Attached are screen shots of my blocked senders list and the internet headers from the email.
    Attached Images Attached Images

  7. #6
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    What are your junk mail options?

    Joe

  8. #7
    3 Star Lounger
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    Below are checked:
    Low: Move most obvious
    Don't turn on links in messages

  9. #8
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    If your email is moved to the spam folder the rule will not run. Since you have the spam level set to "Low" it could still catch the email.

    Joe

  10. #9
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    Is the only solution to turn off the junk mail function? I find this hard to believe.

  11. #10
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    The junk mail filter is executed before rules. Therefore, the rules will not be run against mail that has been moved to the junk folder. If your object is to automatically delete mail from the junk/spam folder why not use the autoarchive function. Have autoarchive run daily and set a particular time period for the spam folder.

    Joe

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