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  1. #1
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    Windows Explorer and Internet Explorer Stopping

    While using Office 2010 applications, the program will stop; I get a message error message to that effect. The page then is recovered. I get similar results often while using Internet Explorer 9 (but had similar results when using 8). The same often occurs when I am using Internet Explorer 9; this time the message is that the web page caused IE to stop working, but the page is restored. Not the end of the world, but very frustrating. I am no expert, so I'd appreciate any help you might be able to offer.

    I have an HP TouchSmart tx2-1375dx Notebook running Windows 7 Prof with SP-1, 64 bit.

    Thank you for any help you might have time to offer.
    Last edited by Deadeye81; 2011-04-18 at 17:15. Reason: combine post in duplicate thread

  2. #2
    Super Moderator Deadeye81's Avatar
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    Hi LeveeGuy, and welcome to the Lounge,

    I deleted your other thread here in the Windows 7 Forum as it pretty much duplicates this thread. Please do not post more than one thread on the same issue, whether in the same or in a different Windows Secrets Lounge forum. I moved the additional details from your other thread post to your Post#1 here.

    What is the exact error message? Does it specify an error code you can write down?
    Last edited by Deadeye81; 2011-04-18 at 17:14.

  3. #3
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    I saw no number. Sorry about the duplicate. Didn't realize I had done that. The message just comes up to the effect that a problem caused the page to close and that Windows is looking for a solution.

  4. #4
    Super Moderator CLiNT's Avatar
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    Check the event viewer for error messages relating to the specific date/times of occurrence.
    Type "eventvwr.msc" into the windows run box without the quotes.

  5. #5
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    I did as you suggested. Any guidance as to what I should be looking for?

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