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  1. #1
    New Lounger
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    Word2003 fails to open files

    Word2003 has stopped opening when double clicking files. Have to open Word in safe mode and use File\Open to open files. How do I correct this?
    Willie

  2. #2
    Super Moderator jscher2000's Avatar
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    If you right-click a DOC file in Windows Explorer, is the default (bolded) action still Open? And if you select Open from that menu does Word start up?

  3. #3
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    When right clicking the doc file open is still bold but selecting it does not start Word. It gives an error message that the file cannot be found.

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    Super Moderator jscher2000's Avatar
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    That suggests a problem with the registry settings associating DOC with Word. Close Word and try to re-register it this way:

    Start menu > Run

    winword.exe /r


    Does that help?

  5. #5
    New Lounger
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    Tried that and still have same problem. Word tries to open but get a message that it stopped working and could not find the file clicked on. On a second try at double clicking it offers to open word in safe mode which seems to work ok.

  6. #6
    5 Star Lounger kmurdock's Avatar
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    Perhaps repairing Word would resolve this?

    Control Panel > Add or Remove Programs > Change or Remove Programs tab (the default)

    Find Microsoft Office 2003 and click on it. Two buttons will appear to the right -- Change and Remove

    Click Change (Windows Installer will appear then Office 2003 Setup, so wait for this to complete)

    Choose Reinstall or Repair and repair it.

    Does this handle it?

    Best, Kim

  7. #7
    New Lounger
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    When clicking on Change or Repair I got the message "This update package could not be opened. Verify the update package exists or contact vendor." i never got got to the Windows installer or the Office 2003 Set up.

    I can try to reinstall from the original CD. Would this help?

  8. #8
    New Lounger
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    I installed Office 2007 and the word files now open when double clicked.

    Thanks for the suggestions.

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