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  1. #1
    New Lounger
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    Internet Explorer has stopped working

    I have two pc's:
    1- Laptop with Win7 Pro 32 bits upgraded from Vista (original pc install)
    2- Desktop with Win7 Home Premium 64 bits (original install)
    Both pc's are running IE8 32 bits.

    Problems listed below occur in both pc's:

    For sometime now every time I close IE8 I get a pop-up stating:
    "Internet Explorer has stopped working
    Windows is checking for a solution to the problem (cancel button provided)"

    This pop-up soon disappears and is replaced by another pop-up stating:

    "Internet Explorer has stopped working
    A problem caused the program to stop working correctly.
    Windows will close the program and notify you if a solution is available. ("debug" and "close" buttons provided)".

    Clicking "debug" results in no further statements or pop-ups forcing me to "close".

    I have posted this on several tech sites and have followed many suggestions:
    --- Use MS Fix It;
    --- Remove add-ons;
    --- Run ShellExView and disable non-Microsoft items listed in Context Menu.

    Nothing seems to resolve this frustrating problem.

    Additionally (I'm not sure if these are related to the above): trying to manage "Favorites", as in remove, sort or rename, there is an exceedingly long delay (minute or more) before anything happens.

    Coincidentally, a similar action occurs when, after right-clicking a file in Windows Explorer, I attempt to perform any action listed on the dropdown menu created by the right-click action. Again, I'm not sure there is any inter-connection here.

    Any help is greatly appreciated.

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  3. #2
    5 Star Lounger chowur's Avatar
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    Problems cannot be solved by the same level of thinking that created them. -Albert Einsten

  4. #3
    New Lounger
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    Thanks for the suggestion, chowur. went to the 7 Forum site and after reading the resets and caveats in Repair Install I may just live with my problem. Have too much to re-do if I repair/install.

    Again, thanks for your input.

  5. #4
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    Instead of removing addons, have you tried running IE with addons disabled?

    Have you checked the event logs for additional information?

    Joe

  6. #5
    New Lounger
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    Hi JoeP

    I had checked the event logs but all it ever said was that IE had stopped working (duh!).

    I did disable add-ons, first all, then reactivated all but one. That seemed to do the trick as far as "stopped working messages" although the little pinwheel occasionally popped up indicating "something" was still occurring unseen or in the background.

    Interestingly enough, recent problems with a backup program due to a com service not occurring, when it was restored and activated the result ...so far... was clean exits from IE.

    Problem with long response delays in Favorites management and Windows Explorer right clicks seems to be hanging on still.

    Thanks for your help so far...will let you know resolutions on other problems.

    Mario


    JoeP517
    Instead of removing addons, have you tried running IE with addons disabled?

    Have you checked the event logs for additional information?

  7. #6
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    Have you considered installing IE 9? Beats IE 8 on all counts.

    Have you tried running chkdsk /f and sfc /scannow?

  8. #7
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    Quote Originally Posted by mariod View Post
    I have two pc's:
    1- Laptop with Win7 Pro 32 bits upgraded from Vista (original pc install)
    2- Desktop with Win7 Home Premium 64 bits (original install)
    Both pc's are running IE8 32 bits.

    Problems listed below occur in both pc's:

    For sometime now every time I close IE8 I get a pop-up stating:
    "Internet Explorer has stopped working
    Windows is checking for a solution to the problem (cancel button provided)"

    This pop-up soon disappears and is replaced by another pop-up stating:

    "Internet Explorer has stopped working
    A problem caused the program to stop working correctly.
    Windows will close the program and notify you if a solution is available. ("debug" and "close" buttons provided)".

    Clicking "debug" results in no further statements or pop-ups forcing me to "close".

    I have posted this on several tech sites and have followed many suggestions:
    --- Use MS Fix It;
    --- Remove add-ons;
    --- Run ShellExView and disable non-Microsoft items listed in Context Menu.

    Nothing seems to resolve this frustrating problem.

    Additionally (I'm not sure if these are related to the above): trying to manage "Favorites", as in remove, sort or rename, there is an exceedingly long delay (minute or more) before anything happens.

    Coincidentally, a similar action occurs when, after right-clicking a file in Windows Explorer, I attempt to perform any action listed on the dropdown menu created by the right-click action. Again, I'm not sure there is any inter-connection here.

    Any help is greatly appreciated.
    Hi mariod,

    Sometimes, just when you thought your computer is in a perfect condition, your windows explorer stops working, freezes up, and restarts over and over again. You get error messages like such as "windows explorer has stopped working" followed by "windows explorer is restarting". You have done nothing wrong but the machine keeps stressing you out. Read this article will you show you how to solve the problem http://www.windowsexplorerhasstoppedworking.com

  9. #8
    New Lounger
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    JeanAHough

    The link you gave at the end of your message is identified as a "suspicious" site by ZoneAlarm.
    Furthermore it displays a blank page with what appears to be truncated text and image attempts at the top and a contact button on the side which asks for email info.

    No help!

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