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  1. #1
    Star Lounger
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    Blue Screen - IRQL_NOT_LESS_OR_EQUAL

    HELP!!! My computer now has the "Blue Screen of Death" with the usual language and the following specifics:

    IRQL_NOT_LESS_OR_EQUAL

    STOP: 0x0000000A (0x00000004, 0x00000002, 0x00000001, 0x804EDE8E)

    If I reboot the computer and start it normally or in safe mode, the blue screen always comes back up and I can't get to my desktop.

    I have numerous documents (Word, Excel, pdf's, etc.) I need to recover but I can't get to them.

    How can I get out of the blue screen and get to my files? Please help!!!

    Thank you!!!

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  3. #2
    5 Star Lounger chowur's Avatar
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    How to start System Restore when you can't boot into XP
    1)Restart the computer and hold F8 during the startup to bring up the options menu.
    2)Select "Safe mode with a command prompt."
    3)If you have multiple operating systems installed,select the correct instances of XP.
    4)Log on with an administrative account.
    5)At the command prompt,type; %systemroot%\system32\restore\rstrui.exe and press enter.
    6)Follow the on-screen instructions.
    IF,the above doesn't work.Print this out from M$;http://support.microsoft.com/kb/314058
    I hope this helps.
    Problems cannot be solved by the same level of thinking that created them. -Albert Einsten

  4. #3
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    Thanks chowur, but no matter what safe mode I select, it always comes back to the blue screen. I can't get past it to get to my desktop or documents. I have irreplacable files that cannot be duplicated. I just bought a 500 GB external hard drive. Is there a way to just get to these files long enough to copy my files to this drive so that I can transfer them to my new computer?

    Thanks.

  5. #4
    Super Moderator Deadeye81's Avatar
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    Hi tmg9671,

    If you can use another computer to go online, you can download an ISO image of Puppy Linux to burn a bootable CD or USB Flash stick. You can then boot from the CD or stick to run Puppy Linux and copy all your important files from your XP hard disk. Use your external hard drive as your destination in the copy action.

    Puppy Linux is very well suited to copying files from NTFS partitions and is easy to use. You may have to enter your PC BIOS setup to give your CD or USB stick boot priority. When you start your PC, look immediately for instructions to press a certain key for 'Setup' or 'BIOS'. The key may be 'F1' 'F2' or 'Del' depending on the brand of computer.

    This is an easier option for file recovery than removing the XP hard drive to another PC for the copy operation.

    When you get your files safely copied, and get your computer healthy, check out the Backup & Security Forum for threads on using image software to prepare your computer for problems such as this.

  6. The Following User Says Thank You to Deadeye81 For This Useful Post:

    tmg9671 (2011-05-01)

  7. #5
    Star Lounger
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    Thanks Deadeye81. I will give it a shot and let you how it goes...

  8. #6
    New Lounger
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    Hey tmg9671, I've got the same exact problem with my laptop. Did you ever find a fix for it.

    Thx

  9. #7
    Star Lounger
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    Solutions to the STOP 0x0000000A "IRQL_NOT_LESS_OR_EQUAL" blue screen error in XP:
    http://support.microsoft.com/kb/314063

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