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  1. #1
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    DVD ROM Reading CD's but not DVD's

    Hi all,

    My DVD ROM does not read any DVD discs, but it does read CD's. I have upgraded the firmware form dell website but it did not solve the problem, I have also deleted the lower filters and upper filters on the registry but still no joy. I have also uninstalled the drivers and opened the PC reconnected the cables inside and cleaned all the dust but still nothing.

    Any other suggestions apart from re-installing windows?

    Your help is much appreciated

  2. #2
    Super Moderator CLiNT's Avatar
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    Is this something that just started happening or has it always only read cd's?

  3. #3
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    Quote Originally Posted by CLiNT View Post
    Is this something that just started happening or has it always only read cd's?
    It only started a few days ago and I don't know why.

    Thanks

  4. #4
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    Which Windows version are you using?

  5. #5
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    Quote Originally Posted by ruirib View Post
    Which Windows version are you using?
    Windows XP Home Edition and the computer is Dell Inspiron 5150

  6. #6
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    I had the same trouble with a Gateway computer. Problem was the DVD part of the drive had gone bad. Replacing the drive fixed the issue.

    I would try replacing the drive before reinstalling Windows.

    JB

  7. #7
    Super Moderator CLiNT's Avatar
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    Have you tried uninstalling the device from within device manager?
    1 Uninstall the CD/DVD ROM device, boot the computer, and alow the system to re-recognize and install drivers.
    2 Uninstall any DVD codec, clean system with CCleaner & regestry cleaner, then reinstall.

    Any new software or operating system changes, including updates, within the last few days prior to discovery?

  8. #8
    Plutonium Lounger Medico's Avatar
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    I also had similar problems on a Dell XPS system which only worked after a drive replacement. If Clint's suggestion does not work then you may be looking at replacing the optical drive. I did find that prices have become much more reasonable so this may not be a very painful process, only a painful one.
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  9. #9
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    Like others, experience tells me that this is much more likely to be a hardware fail in the drive than a software configuration: beg, steal of borrow a drive off a friend or colleague for a couple of hours to fit it into the case. If it is recognised and reads DVD's, it's only a few quid to buy a new drive - much less stress than re-installing Windows only to find it still doesn't work!

    If you can't find a spare drive from somewhere for half an hour, boot up the system using a Linux Live CD (make sure you run it live rather than install Linux on your HD!!), then try the suspect drive with a DVD - if it plays under Linux, you have a software fail on your Windows installation and could consider a re-image of Windows, but far more likely that the Linux Live session will fail to play the DVD too.

  10. #10
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    Got another drive last Friday and replaced that solved the problem.

    Cheers guys
    Last edited by skender; 2011-05-09 at 08:10.

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