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  1. #1
    New Lounger
    Join Date
    Dec 2009
    Location
    Danville, CA
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    Outlook Junk Mail Filter Totally Screwed Up

    When I check the "Not Junk" and "Always Trust emails from..." boxes, they are completely ignored by Outlook. Most of the messages in my Junk Mail folder are the ones I REALLY do not want there.

    It seems to me that something in the junk mail identification system has been corrupted. Is there some way I can reinstall or correct that?

    Bernard Gibbons
    Walnut Creek, CA
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    Bernard Gibbons
    Danville, California

  2. #2
    New Lounger
    Join Date
    Dec 2009
    Location
    Southern Arizona
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    I came here today for the exact same problem. I have repaired and reinstalled to no avail. I want to get some junk mail changed to safe mail and I can't. I have added the banned names to my address book, added it to the safe sender's list, removed it from the junk senders list several times. I can't get outlook to leave it alone. It switches back when I turn it on the next time.

    I have Office 2007 and Windows 7.
    Last edited by quetlin; 2011-05-18 at 21:43.

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