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  1. #1
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    Internet Explorer & Links to Webpages

    I am running Windows 7 and IE 9. Frequently when I am on a website and click a link to another page I just get a new blank white window. Sometimes I can try again successfully if I turn off "protected mode" but not always. However when this fails I turn to Firefox which never has the same problem. Also, the probelm seems worse on my desktop (Windows 7 32 bit) than on my laptop (Windows 7 64 bit).

    I have "googled" this problem and found a number of "solutions", including one offered by Microsoft, but none of them work for me.

    Has anyone had the same problem and found a solution?

  2. #2
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    Welcome to the Lounge!!

    Did this happen with IE8?

    Have you tried uninstalling and reinstalling IE9?

    Joe

  3. #3
    New Lounger
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    Yes it did happen in IE 8 and I ahve also tried re-installing IE9.
    Last edited by jflat; 2011-05-23 at 15:50.

  4. #4
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    Do you eventually get an error message?

    Have you checked the application event logs?

    Joe

  5. #5
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    No error message and I don't know how to check application event logs.

  6. #6
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    To check the event logs, right click on "Computer", select Manage. When the Computer Management applet initializes click on "Event Viewer".

    Joe

  7. #7
    New Lounger
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    Thanks for the hlep, I have done that but I don't really kniow what I am looking for!

  8. #8
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    You should look for errors that relate to IE or an IE addin.

    Have you tried running IE with addins disabled?

    Joe

  9. #9
    New Lounger
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    Is there a way to disable multile add ons in IE9? I can only find how to disable them individually.

  10. #10
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    If you want to disable all addins start ie with "-extoff" switch. Windows key + R, type "iexplore.exe -extoff" (without the quotation marks).

    Joe

  11. #11
    New Lounger
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    I do apprecaite your continued efforts but I fear that I am destined not to find a solution to this problem other than using Firefox. Disabling add ons does not solve the issue I'm afraid.

  12. #12
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    Have you tried emptying your Temporary Internet Files?

    You mentioned that your tried a Microsoft solution. What was it you tried?

    Joe

  13. #13
    New Lounger
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    The Microsoft solution involved forcing the "run" command on the following files

    • One or more of the following files is missing, damaged, or improperly registered:
      • Urlmon.dll
      • Mshtml.dll
      • Actxprxy.dll
      • Oleaut32.dll
      • Shell32.dll
      • Shdocvw.dll

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