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  1. #1
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    Sudden loss of WWW on Win98 PC, network working / internet working

    An old Windows 98 PC that has had Outlook configured to check my Comcast mail for ages suddenly began returning "The server could not be found" messages (both send and receive) today. I worked with a Comcast tech but could not figure out the problem, except to discover that neither Outlook nor Firefox can see the net either. However, it then gets weird, because here are the things we ruled out:

    • The affected PC can see other PCs on the network and browse the shared folder on an XP machine on the same network switch, so its not the NIC.
    • All other PCs on the network have internet access, so its not Comcast, the cable modem or the router.
    • IE shows that it's on-line.
    • Mail port is configured correctly as determined by Comcast tech.
    • Reboots do not help.

    It sounds like a software issue, but I can't find anything wrong and definitely did not change the configuration prior to the problem occurring . If anyone has a suggestion as to what might cause this failure, I would appreciate any feedback. Thanks!

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  3. #2
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    Welcome to the Lounge!!

    Have you tried emptying your TIF?

    Can you connect to the router management web site from the affected PC?

    See Winsock Fix for 98 for a more drastic fix.

    Joe

  4. #3
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    Strangely enough...

    ...the problem cleared up on its own a couple of hours later. Firefox's temp files on that PC are limited to 10 megs, so I don't know if that would have helped (but I hit the button anyway, just in case).

    Quote Originally Posted by JoeP517 View Post
    Welcome to the Lounge!!

    Have you tried emptying your TIF?

    Can you connect to the router management web site from the affected PC?

    See Winsock Fix for 98 for a more drastic fix.

    Joe

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