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  1. #1
    4 Star Lounger
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    Outlook 2010 deletes e-mails automatically

    Hi all,

    On a users machine emails are automatically deleted after a few minutes, it also seems that not all emails are downloaded from the exchange server i.e. Sent Items and sub folders. I have created a new profile but the same problem occurs. User users Office Professional 2010, Windows 7.

    Any ideas?

    Many thanks

  2. #2
    Administrator
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    Mar 2001
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    St Louis, Missouri, USA
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    Have you checked the synchronization logs?

    Are there any rules running that could delete email?

    By "deleted", do you mean moved to "Deleted Items" or permanently removed?

    Is the account being synchronized with a mobile phone?

    Joe

  3. The Following User Says Thank You to JoeP517 For This Useful Post:

    srepetto (2011-06-09)

  4. #3
    3 Star Lounger
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    Brisbane, Queensland, Australia
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    Deletes or doesn't show?

    Possibly they are not deleted but just hidden. Try going to view/reset view. They may magically appear.
    David Grugeon
    Brisbane Australia

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