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  1. #1
    New Lounger
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    Microsoft Security Essentials Problem

    I havw a Dell Studio 17 running Win 7 SP1 64 bit.
    I could not open MSE. I found the opening screen would flash momentarily and then dissapear.
    I Googled the problem and found one referance to Rundll32.exe.
    I opened Task Manager/Processes and found two entries for Rundll32.exe. I executed the end process following which I am able to open and operate MSE.
    The problem is that when I reboot Run32dll32.exe returns along with the problem.
    I have scanned the computer with several differant malware and virus scanners with no result.
    I have also deleted and reinstalled MSE twice.
    Any ideas appreciated.

  2. #2
    Gold Lounger Roderunner's Avatar
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    Bonzaman,
    I would use another AV program.
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  3. #3
    Gold Lounger
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    Quote Originally Posted by Bonzaman View Post
    I havw a Dell Studio 17 running Win 7 SP1 64 bit.
    I could not open MSE. I found the opening screen would flash momentarily and then disappear.

    Any ideas appreciated.
    Bonzaman,
    Hello ... Suggest that you download and run this program..Malwarebytes Free you may have some PC virus. Regards Fred
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  4. #4
    Administrator
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    After running anti-malware programs check what is getting started when you boot the PC using a tool such as Autoruns or WhatInStartup. Note: in Autoruns you are interested in the Logon tab.

    If you are not sure of what is listed please post a screenshot.

    Joe

  5. #5
    New Lounger
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    Thanks for your input so far. I have done a scan with Malwarebytes together with CCleaner and MSE and in all cases they came up clean. I have considered another AV programme but the problem may be with the Rundll32 file and not MSE.
    Thanks Joe I will try Autoruns and see if it turns up something, I am away from home until tomorrow, will do it then.

  6. #6
    Gold Lounger Roderunner's Avatar
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    Hi Fred, Does this remind you of recent thoughts.

    Attachment 28321
    O wad some Power the giftie gie us, to see oursels as ithers see us!

  7. #7
    Plutonium Lounger Medico's Avatar
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    I have both Autoruns and What's In Startup. Autoruns has considerably more info, almost too much, but for managing start up items I have found What's In Startup easier to use and have often recommended this app.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  8. #8
    New Lounger
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    Thanks to all who contributed to my problem. I thought I might inform you that I solved it, thanks Roderunner I installed another AV program and deleted MSE.

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