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  1. #1
    wjdrakeford
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    Can't select with mouse inside Word (Word XP)

    Stupidly, I must have turned something on..or off. I can navigate with the arrows but not the mouse.

    Any ideas?

  2. #2
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    Re: Can't select with mouse inside Word (Word XP)

    Are you saying that you can use the mouse for everything else?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    wjdrakeford
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    Re: Can't select with mouse inside Word (Word XP)

    Yes. Word seems to think it is read only. Mouse works everywhere else.

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    Re: Can't select with mouse inside Word (Word XP)

    I'm not clear from your post whether you can't navigate with mouse (scroll), can't select anything, or can't move anything once it's selected.

    1. For navigation, make sure Tools/Options/View has vertical &/or horizontal scroll bar ticked.
    2. For drag & drop, make sure Tools/Options/Edit has Drag & Drop text editing ticked.
    3. If you can't select certain parts of the document, is it a protected form? You're not supposed to be able to select text in a protect part of a form. Try showing the forms toolbar & clicking on the lock button.

    Hope this helps.

  5. #5
    wjdrakeford
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    Re: Can't select with mouse inside Word (Word XP)

    Thanks, Phil,
    I can not select certain parts of the document and can not drag and drop. The drag and drop selection is checked and the forms toolbar says that it is not protected. ?????

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    Re: Can't select with mouse inside Word (Word XP)

    A true mystery. Is this with all documents or just 1? If it's one, why not attach it here for someone to look at.

    As I read over your response, I'm a bit puzzled. You say you cannot select certain parts of the document--that sure sounds like a document that has certain sections protected. Unless your referring to the header/footer part. Can you be more descriptive when you say certain parts.

  7. #7
    wjdrakeford
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    Re: Can't select with mouse inside Word (Word XP)

    It happens on all Word docs. See attached

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    Re: Can't select with mouse inside Word (Word XP)

    I could find nothing wrong with the document. I can select, drag & drop, etc. using Word 2000. However, I still haven't used Word XP, so I'm not sure if there's a "feature" or "problem" that I'm not familiar with. Maybe someone else has had this experience with Word XP.

  9. #9
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    Re: Can't select with mouse inside Word (Word XP)

    I opened the document up in Word 2002 (XP) and had no problems at all completing any of the normal cut and paste and selection tasks that Phil went through with Word 2000.

    It appears to be quite a normal Word document, with no restrictions on selections showing anywhere. It doesn't contain any form fields and is not locked in any way that I can see. Everything I try seems to be drawing a <img src=/S/blank.gif border=0 alt=blank width=15 height=15> .

    Sorry I can't shed any light on the mystery for you. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

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    Re: Can't select with mouse inside Word (Word XP)

    Hello,

    If the document seems to have nothing wrong with it when accessed by other users, while on the other hand all your Word documents are having this problem, that sounds like a good time to try renaming your Normal.dot - could just be a corrupted Normal.dot.

    Gary

  11. #11
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    Re: Can't select with mouse inside Word (Word XP)

    Sorry if I am stating the obvious but have you tried closing Word and restarting your computer? That's what works for me <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    I hope you get it working again somehow <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  12. #12
    wjdrakeford
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    Re: Can't select with mouse inside Word (Word XP)

    Thanks for the thought. I have restarted several times. BTW, I was born in Sydney many eons ago.

    Good on 'ya

  13. #13
    wjdrakeford
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    Re: Can't select with mouse inside Word (Word XP)

    I giess it is a sweet mystery. I have used the XP detect and reoair feature which did nothing! Thank God I have WordPerfect so that I can word process. Too dependent on mouses!

    U pluribus unum

  14. #14
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    Re: Can't select with mouse inside Word (Word XP)

    I'm guessing now, but you might try a couple other things. With Word closed, search for normal.dot (I've read it doesn't exist until you make at least one modification), rename it to normal.old, & restart Word. You can also go to Start/Run & type "winword.exe /a" (without quotes) & press enter. This starts Word without any add-ins or modifications. Then open your document.

    If Word acts OK after starting it this way, look in the startup folder for Word (& also for Office) & remove all the add-ons. Then try it & keep putting add-ins back in the folder until you find which is causing the problem. This may also be a registry problem. As I say, without using XP myself, I'm guessing.

    Hope this helps.

  15. #15
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    Re: Can't select with mouse inside Word (Word XP)

    Twice in the past few months, 2 different users in my firm couldn't see their mouse (mice)and could only use their keyboards. The solution for them was as follows....They had a dramatic coloration of their screen and menus....when their screen coloration was changed to something less dramatic....or softer...the mouse appeared again. This may help you. Another solution, because we have had to do a lot of virus clean-up from the ninja creator, run the ms repair discs of run specific virus software from your virus provider....RD

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