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  1. #1
    Lounger
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    Windows 7 SP1 hoses PnP monitor

    After installing Service Pack 1, Windows 7 no longer recognizes my Dell S2309W Flat Panel Monitor.

    I can set the resolution from the desktop, but it just isn't as good as before I installed SP1.

    I've tried powering down the monitor then reconnecting. No joy .

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  3. #2
    Plutonium Lounger Medico's Avatar
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    I would download a new driver from Dell. This should give you your monitor back. Windows does not have drivers for all monitors I guess. Quite often the windows drivers are older that what the manufacturers will have available.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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    Complete PC Specs: By Speccy

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  5. #3
    Lounger
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    I'll give that a try. Thank you.

    Are there any caveats, things I need to watch for?

  6. #4
    Plutonium Lounger Medico's Avatar
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    Not that I'm aware of. Monitor drivers are usually pretty safe to install, especially when downloading from the manufacturer.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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    WSG (2011-07-09)

  8. #5
    Super Moderator RetiredGeek's Avatar
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    WSG,

    You might look into the free Double Driver as insurance against this problem in the future.
    May the Forces of good computing be with you!

    RG

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    bethel95 (2011-07-15),WSG (2011-07-09)

  10. #6
    Lounger
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    RG & Retired Geek,

    If Windows 7 won't recognize the printer, Control Panel shows it as a "Generic PnP Monitor" will installing new drivers do any good?

  11. #7
    Super Moderator RetiredGeek's Avatar
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    WSG,

    I assume that you meant to say monitor vs printer in the previous post as monitors are what we have been discussing. What the Generic really means is that Windows does not have a builtin driver for that model. Restoring or Reinstalling the correct driver should solve that problem.

    I had a problem with SP1 also and I solved it by going into Device Manager and uninstalling my DVD drive, which would no longer work, and then rebooting and letting Windows reinstall its native driver and it solved the problem. Now why Windows would futz its own drivers I don't understand but then with a system as complicated as Windows often unexpected things happen and often the non-obvious solution is the one that fixes the problem. Ain't technology wonderful, can't you just wait to have a computer drive your car down the highway at 70Mph.
    May the Forces of good computing be with you!

    RG

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  12. #8
    4 Star Lounger
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    Quote Originally Posted by WSG View Post
    I can set the resolution from the desktop, but it just isn't as good as before I installed SP1.
    What functionality have you lost?
    Last edited by Vincenzo; 2011-07-09 at 21:02.

  13. #9
    Lounger
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    This is getting way beyond my kin. Visited the website, it told me to download DellDriverDownLoadManger.Application. I did so and ran it. It told me there was nothing to download and told me to download the thing manually. That would have been ok, except I could not find any thing that resembled a Driver.

  14. #10
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    Here's the link to the S2309w Windows 7 driver. Just use the button for "Download using your internet browser" not the Dell download manager.

    Joe

  15. #11
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    All that does is open the window with the directory in which the files had been extract into. Namely c2309w.cat S@#09w.icm and S2309W.inf.

  16. #12
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    Sorry to clarify I follow the steps on the Dell web page and download the file DELL_S2309W_Monitor_A00_R22224.exe
    Then following the instructions from the Dell website - type Run from Start - enter DELL_S2309W_Monitor_A00_R22224.exe in the dialog box and follow the on-screen instructions. All that does is extract the three files previously mentioned into the Directory C:\Dell\Drivers\R222241 then opens the folder with those files in it.

  17. #13
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    Ok. Now right click on "Computer", select "Manage". When the Computer Management applet is loaded click on "Device Manager". Click on the small arrow next to "Monitors". Right click on the PNP monitor and select "Update Driver Software". Click on "Browse my computer...". Use the Browse button and navigate to the folder containing the .inf file. Click OK, then click Next. You may be presented with a list of devices. Pick yours. Don't know what to click on now as I don't have a driver to update at the moment but it should be clear.

    Joe

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  19. #14
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    Sorry to clarify I follow the steps on the Dell web page and download the file DELL_S2309W_Monitor_A00_R22224.exe
    Then following the instructions from the Dell website - type Run from Start - enter DELL_S2309W_Monitor_A00_R22224.exe in the dialog box and follow the on-screen instructions. All that does is extract the three files previously mentioned into the Directory C:\Dell\Drivers\R222241 then opens the folder with those files in it.

  20. #15
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    Here is lies the problem. When I expand Monitors, the only thing that is shown is "Generic Non-PnP Monitor"

    No PnP Monitor Option is displayed.

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