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  1. #1
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    W97 - word form user cant tab to next field

    Hi I have the following support issue.

    A user is in a W97 word doc form.
    She presses the tab key to go to next field & it doesnt go to next field.
    Its only for that particular word form.
    If she goes to any other word form she can tab.
    We can tab in that particular form that she can't.

    Any ideas???
    TIA Diana

  2. #2
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    Re: W97 - word form user cant tab to next field

    Hi,

    I assume we're talking about Form fields where the document has to be protected for forms in order to work. But this might not be the case- it's hard to tell.

    Does this behaviur happen with all form fields on the document? Or is it only on one form field where it won't go any further? Does pressing the "Page down" key behave in the same way?
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  3. #3
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    Re: W97 - word form user cant tab to next field

    Sorry -
    I had received info form 3rd source - now that I spoke to orginal source I have more information now.

    The user when tabbing to next field, it actually inserts the tab character or arrow associated when tab key pressed(with show/hide on) on a protected word form field document.
    It only happens to her in this one word form field document.

    Any ideas? TIA
    Diana

  4. #4
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    Re: W97 - word form user cant tab to next field

    Diana,

    Does it happen on all form fields on that document?

    It's possible that either:
    .The document is not protected
    .There's a macro which deliberately changes to tab key behaviour

    Some thoughts only
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  5. #5
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    SOLVED Re: W97 - word form

    Geoff
    Problem solved!!!

    We spoke to the user who raised the initial query & now have a different story.
    However the problem is solved!

    The problem was for that particular document, the orginial word form is unprotected.

    Thanks Diana!!!

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