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  1. #1
    New Lounger
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    Word 2007 text disappears

    What would cause all the text of a document in Word to disappear? This has happened twice in two days. My girlfriend is disabled, she can only type with her right hand, so it takes her quite awhile to type up six or seven pages for her internet college courses. She's using a laptop, I don't know if that has anything to do with it. She says she was just typing along when everything disappeared. I checked the recycled bin, and did a search using her document title. The tittle is there, and it opens to a blank page. She is using Windows 7, Home Premium. The assignment was due yesterday, and has requested an extension to see if we can figure it out. Any ideas would be appreciated!

  2. #2
    Super Moderator RetiredGeek's Avatar
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    Sedona05,

    Welcome to the lounge!

    A couple of things I would check:
    1. Do you have Sticky Keys enabled to make it easier for her to do key combinations. If so she could be inadvertently be doing a select all then type the space bar, text replaced w/space, or hit the del key and bye bye text.
    2. Does she use the touch pad or an external mouse. Some of the touch pads have selection by tapping and again you can inadvertently drag across the pad and select a bunch of stuff then type over it with a space or hit the del key. I know, I use an external mouse on my laptop because I did this more than once when typing a bunch of stuff and not paying attention to the screen, touch typist, and my only challenge is between the ears. Hopefully, this gives you a place to start looking.
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

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    Sedona05 (2011-07-27)

  4. #3
    Silver Lounger Charles Kenyon's Avatar
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    When this happens Ctrl-Z is your friend. Don't know why it is happening, though.
    It won't be in a recycled bin because the document isn't being deleted, just the contents. So long as the document isn't closed, you can go back using Ctrl-Z, though.

    Charles Kenyon

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    Sedona05 (2011-07-27)

  6. #4
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    You said you can see the title, so find the doc in Explorer, right click on it, and select "Previous Versions" from the menu. IF it was saved, there will be several copies of the document that will appear when you follow these steps. Hope it works, because if it was one of the things mentioned above, it is gone for good. Sorry! With no backup, previous versions are your friend. Worst case, you will find some of it, best case you'll find ALL Of it. Good luck!

    Joel

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    Sedona05 (2011-07-27)

  8. #5
    Plutonium Lounger Medico's Avatar
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    Ctrl+S is your friend! This is the best reason to save your document every few minutes because then even if something bad happens you only loose the last few minutes worth of typing. The Ctrl+Z info seems the best recovery option when this happens.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  10. #6
    5 Star Lounger
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    This LINK may help.

    The user sounds like a prime candidate for voice input, and you might like to give that a try.

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    Sedona05 (2011-07-27)

  12. #7
    New Lounger
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    Thank you all for your help, these are all great ideas. She was up all night retyping, and putting it into save after every paragraph. Of course, the text didn't disappear this time, but better to be prepared in case! I'll see if I can get the auto-save enabled.

  13. #8
    Plutonium Lounger Medico's Avatar
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    Auto Save Word, File, Options, Save Tab:

    AutoSaveWord.jpg

    Ooops, sorry I see the above link shows this info
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  14. #9
    4 Star Lounger
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    Another strong possibility is accidentally pressing Control+A (SelectAll) instead of Shift+A (upper A) so that the next character replaces everything. If it is a space that is pressed next, then you have nothing.

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    Sedona05 (2011-07-29)

  16. #10
    Super Moderator jwitalka's Avatar
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    The next time it happens, try clicking on the undo icon at the top left of the screen or hitting Ctrl Z.

    Jerry

  17. #11
    New Lounger
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    I checked TerFar's idea out, VERY good possibility! Thanks for the tip!

  18. #12
    5 Star Lounger
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    Since the occurrence was rare, I will suggest a long-shot possibility to consider. If she was saving to, or reading from and saving to, an external source such as a flash drive and the external source was removed, then there goes all of your work. The same thing applies to folders and drives and whatnot: either move the file to an always-accessible default location for the duration of the editing, or be sure the removable source is not removed for the duration. The computer has to be able to find the destination.

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    Charles Kenyon (2011-07-30)

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