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  1. #1
    New Lounger
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    Help needed,I'm confused

    I run win xp , I got the 2012 virus it was my fault I clicked on a adobe pop up that did really look genuine to me and the only way I could find to get rid of it was to pay for "PC tools Spyware Doctor" but since getting back on to the internet have read some bad things about it ,can anyone help is it good or is it bad ?
    Some people saying they are having trouble with getting the program off their computer

    Sorry if posted in wrong place but struggling to find a place to post this .


    Could some one please point me in the right direction as I think I might have made things worse in the long run .


    thanks for taking time to read
    all the best

    John

  2. #2
    Administrator
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    You can try the free version of Malwarebytes Anti-malware.

    Joe

  3. The Following User Says Thank You to JoeP517 For This Useful Post:

    ballitin (2011-08-05)

  4. #3
    2 Star Lounger
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    Lightbulb Spyware Doctor !?

    Hi John : The Spyware Doctor program by PC Tools is a legitimate program, but there are superior and FREE ways to remove an unwanted "Virus" . Nowadays the use of Malwarebytes' Anti-malware program, which has a FREE Version, is one such program ; however, its use usually needs to be PRECEDED by the use of 1 or 2 "steps", one of which is the use of the FREE "rkill.com" program . To have an experienced, trained, certified, VOLUNTEER "Malware Removal Specialist" check your computer for any possible hidden remnants, I recommend you seek help on the forums at www.geekstogo.com/forum .
    For the BEST in what counts in Life :

    http://www.ctftoronto.com

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    ballitin (2011-08-05)

  6. #4
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    Hello John,

    Several months ago a Spyware Doctor program update was released by PC Tools, that some might say was released without sufficient testing. It allegedly caused no end of trouble, with frequent random Blue Screen of Death's, lockups and other crashes - not particularly good for an AV program. Upon removal of the program, the BSOD's, lockups and crashes on affected systems stopped. Prior to that program update, the performance was OK, but perhaps not top of the pile. Right now, I'm not aware of any ongoing program stability issues with Spyware Doctor.

    Many people on this forum will advise you to look at Microsoft Security Essentials as a very good and FREE antivirus program. There are of course others available too, and other experienced visitors to the lounge may have their own favourite tools to recommend also.

  7. The Following User Says Thank You to Tinto Tech For This Useful Post:

    ballitin (2011-08-05)

  8. #5
    New Lounger
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    Most grateful for all the help ,I did have Malwarebytes Anti-malware on my computer but was not able to start it because of the virus,it wouldn't let me do hardly anything ............why don't these people put their knowledge of computers to good causes instead of trying to cause problems for everyone.......the mind boggles!
    Will look into using Malwarebytes Anti-malware better and look at the "rkill.com" on the forum mentioned,should help me stop it happening again or at least put me right if it occurs again, thanks for that.

    I must have read a lot of the posts that people were putting up about "pc tools spyware doctor" when they had all the problems .I have been running it for over a month now and all has been fine but was just concerned when I came across the bad experiences people where having with it .

    thank to you all

    John
    Last edited by ballitin; 2011-08-05 at 02:50.

  9. #6
    Plutonium Lounger Medico's Avatar
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    Try booting your PC to safe mode then running MalwareBytes.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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