Results 1 to 6 of 6
  1. #1
    New Lounger
    Join Date
    Dec 2009
    Location
    Columbus, Ohio, USA
    Posts
    7
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Outlook 2010: Mail hung up in outbox; how do I delete it?

    I attempted to send an email [in Outlook 2007] with a very large attachment [47M]; Outlook has been trying to send it for 3 days now. When I try to delete it, I get the message: "Cannot delete; Outlook already started transmitting..." I thought this was perhaps a problem with Outlook 2007; I bought and installed Outlook 2010. Now Microsoft doesn't recognize my Product ID, thus, unable to respond to my problem.

    I've since installed the "YouSendIt" app, and was able to send the file via YouSendIt; unfortunately, the original "hung-up" email with the large attachment is still pending in my outbox. HOW DO I DELETE IT?

  2. #2
    Super Moderator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    4,874
    Thanks
    68
    Thanked 557 Times in 505 Posts
    See if the procedure here works:
    http://www.outlook-tips.net/2011/279...ook-2007-2010/

    Jerry

  3. #3
    Administrator
    Join Date
    Jun 2010
    Location
    Portugal
    Posts
    10,357
    Thanks
    130
    Thanked 1,162 Times in 1,069 Posts
    If Outlook is trying to send the file, most likely you have the progress bar at the bottom right, in Outlook. You can click it and it will open a dialog that allows you to click a Cancel button. Just click Cancel and you should be able to click on the Outbox folder and delete the email from there, just as you would with any message in your inbox.

  4. The Following User Says Thank You to ruirib For This Useful Post:

    EJBHancock (2011-08-06)

  5. #4
    New Lounger
    Join Date
    Dec 2009
    Location
    Columbus, Ohio, USA
    Posts
    7
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Wink Thank you, thank you, thank you -- yes, that worked!

    Quote Originally Posted by ruirib View Post
    If Outlook is trying to send the file, most likely you have the progress bar at the bottom right, in Outlook. You can click it and it will open a dialog that allows you to click a Cancel button. Just click Cancel and you should be able to click on the Outbox folder and delete the email from there, just as you would with any message in your inbox.
    Yes, Yes, this worked!

  6. #5
    Administrator
    Join Date
    Jun 2010
    Location
    Portugal
    Posts
    10,357
    Thanks
    130
    Thanked 1,162 Times in 1,069 Posts
    You're welcome, glad you solved it .

  7. #6
    New Lounger
    Join Date
    Dec 2009
    Location
    Columbus, Ohio, USA
    Posts
    7
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by jwitalka View Post
    See if the procedure here works:
    http://www.outlook-tips.net/2011/279...ook-2007-2010/

    Jerry
    I will save this link; it has good information for future reference as well as additional useful links. Thanks for your help.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •