Flash player inop

[petrox]

Hi all, I need your help in solving a problem with my computer. I have tried all suggestions from the internet to get flash player ( most recent or previous versions) to run. No go. Win 7 64 bit browser is Firefox 3.6.18. My home page is " theglobeandmail.com" even typing here I got no cursor so I am typing without being able to correct or seing where I am. You tube does play streaming video. I believe that ther is something blocking the flash player to work. It constantley asks for me to install flash player. No go. Please note that I have been working on this for three months now without any progress.I have used the flash player uninstall exe and then installed flash player from the home page prompt many many times. No go. There is something wrong with something. I am unable to figure it out. Can anyone help? Regards Peter

[Deadeye81]

Hi petrox,

Are you running the 64 bit version of Firefox or the 32 bit version? If you are attempting to run the 64 bit version, switch to the 32 bit version and your Flash problems should go away. I don't believe 64 bit Flash has all the kinks ironed out of it as yet.

[Medico]

The last I knew there was a beta version of Flash Squared (64 Bit) but you have to really look for it, and it may have been pulled for now. As gerald states make sure of the bitness of your browser.

[petrox]

Hi petrox, Hi I don't know which version firefox is 32 or 64 bit it does not say and I have not been able to find out. I have switched to version 5.0.1

Are you running the 64 bit version of Firefox or the 32 bit version? If you are attempting to run the 64 bit version, switch to the 32 bit version and your Flash problems should go away. I don't believe 64 bit Flash has all the kinks ironed out of it as yet.

I dont know which version 32 or 64 bit it does not say. It is version 5.0.1 Regards Peter

[Medico]

Just open firefox and type about: in the address bar. You will get the about Firefox page. At the bottom you can see the 'Build identifier' information this will tell you about architecture

[petrox]

Hi Ted, here is what it says target i686-pc-mingw32 . I guess it means 32 bit. I addition the following lines

	d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl
	14.00.50727.762
	-TC -nologo -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1
	d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl
	14.00.50727.762
	-GR- -TP -nologo -Zc:wchar_t- -W3 -Gy -Fdgenerated.pdb -wd4800 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1

Configure arguments

--enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-jemalloc --enable-tests --enable-official-branding

Regards Peter

[Medico]

I would think that indeed is the 32 Bit browser. I do not actually use FF (IE9 and Chrome 13 here) so I can offer no help on the additional info. Sorry.

[petrox]

Hi Ted, thank you very much for the help. I will just wait and see what else pops up. Regards Peter

[curiousclive]

What add-ons do you have installed? If you have "No Script" installed maybe you need to look at its options to see if Flash has been blocked. You can test if it is an add-on causing problem by restarting Firefox with all add-ons disabled.

[petrox]

Hi Clive, thank you for the reply. I have disabled all add ons and extensions. It makes no difference no go. It must be something basic but I don't know what it is. Also using IE 9 instead of Firefox also makes no difference, still no go. Regards Peter

[petrox]

Hi all, problem is fixed. It was the cable modem being defective and only downloading at 1MBS instead of 14 MBS. Flash player is working now . Thank you for all the help. Regards Peter

[Medico]

Thanks for posting back with your resolution. This might very well help others with similar problems.