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  1. #1
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    Bug -- print current page and forms (WD97 SR2)

    I don't know if there's something wrong with our Word setup here or this is just a Word 97 bug (but I couldn't find anything about it in the MS KB).

    Apparently, what my users are experiencing is the following: if a document contains a form and then they try to print a page that doesn't contain any form elements (by using the Print Current Page command), that page doesn't print. Instead the page with the form prints.

    For example, in the attached document, if you try to print page 1 only, it won't print -- instead page 2 (which has a form element) prints!

    Anyone else experienced this before and did you find a workaround?

    Thanks,

    Stephan
    Attached Files Attached Files

  2. #2
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    Re: Bug -- print current page and forms (WD97 SR2)

    Stephan,

    This won't help any, but I'm also running '97, and your file printed correctly for me.

    Lin

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    Re: Bug -- print current page and forms (WD97 SR2)

    Lin,

    Thanks for your response. I just started Word with the /a switch so that none of the global templates would load. The bug isn't happening anymore.

    Which means that the problem isn't because of MS Word itself, but rather due to some integration glitch with either iManage or SoftWise.

    Stephan

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    Re: Bug -- print current page and forms (WD97 SR2)

    Hi Stephan,

    The document you've attached does not have forms protection turned on, so at the moment it's behaving as expected (and that's why Lind had no trouble getting it to work).

    However if you turn on forms protection, then yes the problem you're reporting does occur.
    But that doesn't seem to be a bug - there's nothing you can do to make a non-form element containing page, be the current page, in a document that's protected for forms (assuming there aren't separate protected and unprotected sections).

    If you protect the attached document for forms, and then try to click in page 1, the cursor immediately jumps to the formfield on page 2, therefore making that the current page.

    If you specify to print page 1 in the print dialog, then page 1 does print.
    So some user education seems in order (personally I find writing macros easier than educating users! <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>)

    Regards,
    Gary

  5. #5
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    Re: Bug -- print current page and forms (WD97 SR2)

    Gary,

    Thanks for your reply. You're right on target -- the problem does have to do with forms protection.

    I did some digging and the culprit in my firm's setup is Word's integration with iManage. What's happening here is that Word's print command gets captured by a FilePrint procedure in the iManage code. For whatever reason, the code protects forms at the beginning of the procedure, then unprotects at the end (after printing has been completed). So this was what was causing the strange print behavoir.

    Thank you for your tip to have to user specify the page number to print -- that should make them happy for now until I can release the fixed code.

    Take care,

    Stephan

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