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Thread: pc crash

  1. #1
    New Lounger
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    pc crash

    my pc crashed yesterday,I downloaded stopzilla,,,when it rebooted...i lost everything. all i get now is the safe mode ,,,start windows normally screen and can not do anything on it...the arrows on my keyboard to not work on this page.
    I no longer have my diagnostic disc as it was stolen several years ago.

  2. #2
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    Hi passionlady,

    Welcome to the Lounge.

    Can you use System Restore to back to a point where the pc was working normally?

  3. #3
    New Lounger
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    ty,,,no,,,I cant do anything,,,i have the ..start windows normally screen up,,,but it wont load windows

  4. #4
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    Does the keyboard work at all?

    Is the keyboard USB or wireless?

    Joe

  5. #5
    New Lounger
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    keyboard is usb.. I can get to my set up,,,,arrows on keyboard workfine there. but not on my safe mode/startwindows normally page

  6. #6
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    Instead of the arrows does the tab key work?

    Joe

  7. #7
    New Lounger
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    no,,,it doesnt

  8. #8
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    You can try a restore from safe mode. Doesn't safe mode work?

  9. #9
    New Lounger
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    no,,,it doesnt,,,thats my main problem...i cant get to the safe mode

  10. #10
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    Do you have a CD / DVD with XP that you can use to boot your computer?

  11. #11
    Plutonium Lounger Medico's Avatar
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    If you don't have an XP disk, do you know anyone you can borrow a disk from to try a repair install or reinstallation?
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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