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  1. #1
    New Lounger
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    External hard drive not recognized

    having upgraded to windows 7 ultimate, my external hard drive is not recognised does anyone have an answer on how i can fix this problem

  2. #2
    Plutonium Lounger Medico's Avatar
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    h5ldh, Welcome to the Lounge.

    What HD do you have? I tried a WD HD and Win 7 did not see it no matter what I did. I took it back andd purchased a Seagate. As soon as I plugged it in to the USB port, Win 7 saw it.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
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    Complete PC Specs: By Speccy

  3. #3
    5 Star Lounger
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    Try going to 'administrative tools/computer management/disk management' see if there is a drive shown without a drive letter. If there is right click the shown drive and choose 'change drive letters and paths' select a drive letter from ones offered and click ok. If this was the problem it should now show in 'My Computer'.
    Hope this helps.

  4. #4
    New Lounger
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    external harddrive

    Many Many thanks for the swift reply, i have tried as you had suggested and still no luck.
    It was worth a try once again very much appreciated

    h5ldh

  5. #5
    Administrator
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    What manufacturer and model HD?

    Have you tried different USB ports - both front and back?

    Joe

  6. #6
    Super Moderator jwitalka's Avatar
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    There are a couple of solutions in this thread you could try.

    Jerry

  7. #7
    New Lounger
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    Thumbs up External harddrive

    Many,Many thanks i now have my external harddrive working, i just followed your instructions and wow i am so happy everything is working.
    once again many thanks.

    h5ldh

  8. #8
    4 Star Lounger
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    Just for the record - followed WHICH instructions??

    Zig

  9. #9
    New Lounger
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    Cool External hard drive

    The instructions were go to device manager look for usb and uninstall switch hard drive off and switch on again and it will reinstall the software.
    Once again many thanks

    h5ldh

  10. #10
    Plutonium Lounger Medico's Avatar
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    Sometimes the simplest fixes are the hardest to figure out. Thanks for posting the instructions.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  11. #11
    Super Moderator jwitalka's Avatar
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    Glad the instructions in that thread I posted helped. No sense buy a new drive when you can get the old one working.

    Jerry

  12. #12
    New Lounger
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    Plug in (and turn on) the external USB hard drive
    Right mouse click on My Computer
    Left click on Manage
    Left click on Device Manager
    Expand the USB list
    Find the USB device for your USB Hard Drive (in my case it was the one that had no description and an"!")
    Right mouse click - Uninstall
    Turn off or just disconnect the external USB hard drive
    Turn on the external USB hard drive and let it find and install the driver
    It should work

    it did work for me- man i was unhappy it took so long to figure this out, but i'm better now... and it was way less complicated than messing with the registry- why do super tech guys always want to give a solution that hurts my brain?!?!?
    Last edited by Medico; 2013-02-18 at 05:54. Reason: edited inappropriate word

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