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  1. #1
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    Outlook 2010 after Easy Transfer from Outlook 2003

    I very recently used Easy Transfer to move my files and settings from a Windows XP pc to a new Windows 7 pc. My entire Office files -- including Outlook -- were transferred in the process.

    Everything seems great EXCEPT that the Contacts list displays properly, but the automatic (or manual) addressing when preparing a message must be looking at a different, blank address book.

    This happened with another Easy Transfer to a different new pc, but I do not recall the simple solution.

    Can someone help me?

    Thanks.

    p.s. My Outlook files are NOT stored in the default location.

  2. #2
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    If you mean the suggested names, those are not from your Contacts. See How to import .nk2 files into Outlook 2010.

    Joe

  3. #3
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    don't think that does it

    Thanks.

    I don't think that does it. When the Contacts are useable, the "show this folder as an e-mail address book" box is not grayed out in Outlook properties associated with the Contacts list.

  4. #4
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  5. #5
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    this works

    Step1: Export the Outlook Data file.

    1. Click on File>Open>Import>Export to a file>Outlook data file (PST)>Click on browse and Choose Desktop>Enter a file name> select Do not export duplicates>Next> Highlight Personal Folder ( or the primary folder in Outlook) and click on Next>Finish. This will export the file to your Desktop.

    Step 2: Create a new profile:

    Before performing the steps below, take a note of the Account Settings.

    You will find the e-mail Account settings in File>Account Settings>Double Click on the E-mail account to show the information. Click on More Settings to check the settings. Note down the settings.

    Now proceed with the steps:

    1. Click on Start> Control panel.
    2. Under control panel on the right hand side , choose the option “view by “ to Large Icons.
    3. In the list on double click on Mail Icon.
    4. Now click on “Show Profiles”.
    5. Click on “Add”. In the window type “Outlook” & click on OK.
    6. You will get a window which tells you to configure account, follow the screen to setup your e-mail account.
    7. Enter the e-mail account information that you have copied and click on Next and Finish.
    8. Once you’re done setting up the account, a new Outlook profile would be created.
    9. At the bottom click on the option “always use the profile” & choose “New Outlook”.
    10. Now click on OK.
    11. Close Outlook

    Steps 3: Import the data from the backup into the new Profile:

    1. Open outlook & click on File menu, click on “Open” > “Import” tab.
    2. Click Import from another program or file, and then click Next.
    3. Click Outlook Data File (.pst), and then click Next.
    4. Choose DESKTOP and then select the file that you had exported earlier, click Next.
    5. This will import the Data file.

  6. #6
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    Glad you got it resolved. Thanks for posting back.

    Joe

  7. #7
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    wow!

    Wow! I had no idea that so many people suffered from this problem. Perhaps MS should program the solution into Easy Transfer, or at least print a message referring to the solution steps whenever an Outlook 2003 to Outlook 2010 "Easy Transfer" is called for.

  8. #8
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    In my experience the Win 7 transfer tool as well as Outlook transfer tool generated a huge number of issues for me. Never again. I had to re-install Win 7 and all other programs, it was a bad mess with files and directories locked as well as numerous other issues.

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