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  1. #1
    New Lounger
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    Windows 7 Pro and Windows Live Mail problem

    Hi,

    I just got a new computer that came with Windows 7 Pro. I downloaded Windows Live Mail for it but it's missing all the usual menu and header icons at the top. It works okay but it looks like a much pared-down version. Has anyone heard of this problem? I have a laptop with Windows 7 home and Windows Live Mail works (and looks) as it ought to there.

    Thanks in advance for your help,
    Chloe10

  2. #2
    Lounge VIP
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    Hello Chloe10, welcome!

    Click the down arrow shown in the attached image and make sure "Minimize Ribbon" is not ticked.

    Live Mail.JPG
    Attached Images Attached Images

  3. #3
    New Lounger
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    Thank you for your help! But I think the problem is that I somehow ended up with an old version of Windows Live Mail. (I don't have that link at the top that you've shown.) My lap top has version 2011 and my desktop has 2009. Is there a way to update Windows Live Mail without having to reinstall it?

    I took a screen shot to show you what the interface looks like. Windows Live Mail.jpg

    Thanks again for your help.

  4. #4
    Plutonium Lounger Medico's Avatar
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    Windows Live Mail 2011. You might want to uninstall the 2009 version first using Control Panel, Programs and Features.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  5. #5
    Administrator
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    You can use the link Ted post in #4 to update WLM. No need to uninstall anything first. If you have other parts of Windows Live Essentials installed the WLE installer will want to update those at the same time.

    Joe

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