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  1. #1
    4 Star Lounger
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    Auto Archive - Unable to Uninstall kb2412171

    I apparently have been hit with the problem reported about Auto Archive disappearing from Outlook 2007 because of kb2412171. I do have it installed but it's not showing up in my Add/Remove Programs list even when the Show Updates is checked. I'm running Windows XP Pro SP 3. I was able to find it was installed by looking at the updates history on the Windows Update site. I tried downloading and reinstalling it to see if I could then find it in my list and uninstall, but it won't let me reinstall it . It simply comes up with the message it's already installed and stops.

    What can I do to uninstall a kb that I clearly have installed but is not on the list?
    Daisy

  2. #2
    4 Star Lounger
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    Found it. I had to delete kb2509470 and reboot (actually had to do it twice before it took) to make kb2412171 appear in the Add/Remove list. Oh, fun times ahead as I go around and remove it from all our other workstations.
    Daisy

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