Results 1 to 11 of 11
  1. #1
    New Lounger
    Join Date
    Jan 2010
    Location
    winchcombe, gloucestershire, UK
    Posts
    7
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Fixing corrupt Word

    When Word gets corrupted the usual solution is to find the Normal.dot file, change the name and then re-start Word to build the new default settings. Is it possible to use System Restore to achieve the same ends? Using a Restore point produced before problems start to occur often solves all sorts of problems. I suppose it all depends on whether the Normal.dot file is included in the System Restore process, or is not touched by it. Can anyone advise?

  2. #2
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    it is worth a try. What harm will it do?
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  3. #3
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts
    System restore might not have the Normal.dot file in your profile's user templates folder. Is there any way to see what files System restore has stored?

  4. The Following User Says Thank You to jscher2000 For This Useful Post:

    winchcombe (2011-09-16)

  5. #4
    Super Moderator RetiredGeek's Avatar
    Join Date
    Mar 2004
    Location
    Manning, South Carolina
    Posts
    9,436
    Thanks
    372
    Thanked 1,457 Times in 1,326 Posts
    According to the Wikipedia article on System Restore the User Profile information is included and since the Normal.dot is in the User profile area: C:\Users\Bruce\AppData\Roaming\Microsoft\Templates it should be included. Here is a MS article on System Restore.
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

    My Systems: Desktop Specs
    Laptop Specs

  6. The Following User Says Thank You to RetiredGeek For This Useful Post:

    winchcombe (2011-09-16)

  7. #5
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts
    Oh... this is actually very cleverly integrated. You can restore files to your Templates folder from System Restore (or is this a backup feature??) from the right-click context menu. Note: viewed in Windows 7, no idea whether this was present in earlier versions.
    Attached Images Attached Images

  8. The Following User Says Thank You to jscher2000 For This Useful Post:

    winchcombe (2011-09-16)

  9. #6
    New Lounger
    Join Date
    Jan 2010
    Location
    winchcombe, gloucestershire, UK
    Posts
    7
    Thanks
    3
    Thanked 0 Times in 0 Posts
    Many thanks to all those that replied to my post. With respect to jscher2000's right click menu option, I can say that I have both a Windows 7 computer and an old XP desktop. The right click menu of Windows 7 contains the "restore previous versions" selection in the list of options, which I assume means that it should restore that specific file to an earlier version. Including, possibly, the Normal.dot file. This restore option is not available in XP. My corrupt Word is, of course, on my XP computer. Perhaps I should try and correct the problem by using System Restore. I will think about this.

  10. #7
    New Lounger
    Join Date
    Dec 2009
    Location
    Bangkok
    Posts
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Question Same Version Word?

    Quote Originally Posted by winchcombe View Post
    Many thanks to all those that replied to my post. With respect to jscher2000's right click menu option, I can say that I have both a Windows 7 computer and an old XP desktop. The right click menu of Windows 7 contains the "restore previous versions" selection in the list of options, which I assume means that it should restore that specific file to an earlier version. Including, possibly, the Normal.dot file. This restore option is not available in XP. My corrupt Word is, of course, on my XP computer. Perhaps I should try and correct the problem by using System Restore. I will think about this.

    Do the two computers have the same version of Word? Are there major differences between how/what you do with the docs on the two computers? Are the templates very different?

    Why not just copy the normal.dot for Win7 computer to XP computer?

  11. #8
    Silver Lounger Charles Kenyon's Avatar
    Join Date
    Jan 2001
    Location
    Sun Prairie, Wisconsin, Wisconsin, USA
    Posts
    2,049
    Thanks
    124
    Thanked 119 Times in 116 Posts
    I think system restore is much more likely to restore other things as well. You are using a blowtorch when you want a Bic lighter.

    Regenerating normal within Word is very easy. What problem is it not addressing for you that you need system restore?
    Charles Kyle Kenyon
    Madison, Wisconsin

  12. #9
    New Lounger
    Join Date
    Oct 2010
    Location
    Porirua Wellington New Zealand
    Posts
    21
    Thanks
    0
    Thanked 5 Times in 3 Posts
    Hi, what Word are you using? I have MS Office 2003 and there is a Repair Facility available in Tools. I also have MS Office Professional 2007 in this comp running Vista Business and there is a Repair section under MS Tools called Diagnostic.
    Doesn't MS Word have a Diagnostic or Repair section? Cheers Neil.

  13. #10
    New Lounger
    Join Date
    Jan 2010
    Location
    winchcombe, gloucestershire, UK
    Posts
    7
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Fixing Corrupt Word

    Some more interesting comments on this subject. My thanks again to all those who contributed. Some answers to queries:

    * The Word version is 2003 on both computers.
    * Charles Kenyon's point about the comparison between repairing Normal.dot and System Restore is, of course, valid. But if you have a restore point only just before the corruption occured then System Restore could be the best option - if it works. I suspect many Windows users out there are much more comfortable with SR than they are with interfering with a critically important file.
    * Anyway, I have now corrected the problem by messing around with the Normal.dot file, which worked perfectly well, of course. Perhaps the next time I will try the alternative.
    * My thanks again to you all. I believe the topic is exhausted now and should be closed.

  14. #11
    New Lounger
    Join Date
    Dec 2009
    Location
    Dayton, Ohio , USA
    Posts
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    While it doesn't appear to apply in your situation, I am using Windows 7 64-bit and that when I first installed Office 2010 as a 64-bit application and subsequently used Excel 2010 (64-bit), I was always getting corrupt worksheet errors whenever I opened certain worksheets that I had created on that same PC. The solution was to uninstall Office 2010 and then reinstall it as a 32-bit application. That completely cleared up my corruption problem. If I used Word 2010 more often, I might have had that same problem there.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •