Starting about 3 weeks ago, periodically Outlook 2010 hangs when pinging for e-mail. I repeatedly get a thin dialogue box saying “contacting the server for information”. Outlook fades to grey and says “not responding”. Sometimes I see on the bottom right of the Outlook pane “downloading XX kb of XXXkb” and then those numbers never change.
The only way to get out of Outlook is to kill it via Task Manager. Restarting the system, then restarting Outlook does no good. It starts hanging again almost immediately. Then all of sudden, everything is fine.
I have done some looking about in the MS KB and as well as the Lounge and a few other places, but I don’t see a resolution to this issue (I’m not alone, also going back to earlier versions of Outlook). I have done a system restore to about a month+ ago when I didn’t have the problem, and also set up a new .pst file. I have also repaired MS Office. I still have the problem.
I am running Outlook 2010 32 bit on a Win7 64 bit Home version system. Norton Internet Security current version.
Any suggestions as to how to remedy this problem will be greatly appreciated. Thanks./ cel