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  1. #1
    Lounger
    Join Date
    Aug 2006
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    Rio Rancho, New Mexico, USA
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    Unhappy Clip art disappears, dglxasset.aspx appears instead

    Problem: Primary user on XP PC running Word 2007 no longer sees all the clipart she once saw. She sees dglxasset.aspx instead. Logged onto the same PC (but as a network admin), I can see the clipart correctly.


    Attempts at a solution:

    • Cleared temporary internet files. Nothing changed.
    • Repaired Word. Nothing changed.
    • Renamed mstore10.mgc on user's profile. Nothing changed.
    • Uninstalled and reinstalled Word. Nothing changed.
    • Installed all options. Nothing changed.
    • Ensured that neither of us had anything in file locations, clip art inside Word (Word options). A few more clip art images appeared for the user but not anywhere near what I get on the same PC.
    I rebooted the computer and restarted Word after these attempts.

    More: Others are also using XP and Word 2007 with no problems.

    Someone thought this could be an issue of permissions. We are in a networked environment using Active Directory. Others with the same configuration can see all the clipart but this one user has problems on her PC.


  2. #2
    New Lounger
    Join Date
    Jan 2012
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    GERMANY
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    Clip art disappears, dglxasset.aspx appears instead

    Hi,
    I am working in media since 5 years ago. I am a computer operator and primary data manager also. I have been facing this same problem with me since about 1 year ago when I too charge or data managing. Then I started to search the internet to resolve this issue, after going through many thresholds, I came to your this post. Get your sweet moments of your life saved with the help of werbeplakat easily and with very low and cheap cost.This is such a nice post that now I am happy and going to try your method right now.
    Thank you so much.
    Last edited by monica f; 2012-01-26 at 12:33.

  3. #3
    New Lounger
    Join Date
    Jan 2012
    Location
    GERMANY
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    Hi Cybermama,
    I have applied your written method to my system and data in the my office and got my that problem solved, I was worried about at least one year ago...! You have posted very nice message here.
    Be happy always,
    Thanks again.
    Last edited by monica f; 2012-01-26 at 12:33.

  4. #4
    Silver Lounger Charles Kenyon's Avatar
    Join Date
    Jan 2001
    Location
    Sun Prairie, Wisconsin, Wisconsin, USA
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    Hi Cybermama,

    If faced with this problem I would search the hard drive (including system and hidden folders and files) for dglxasset.aspx. I would rename that file and see what happens. This looks like what happens when the building blocks file becomes corrupted.
    Charles Kyle Kenyon
    Madison, Wisconsin

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