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  1. #1
    New Lounger
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    Outlook 2010 hangs frequently

    In the past few days, when opening, replying, sending, or moving an email, Outlook 2010 hangs and eventually Windows 7 says it's searching for a solution (which apparently it doesn't find) and then I'm given the option of closing or restarting Outlook.
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  2. #2
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    Outlook issues such as those you describe are often the result of addins. Have you added any new addins recently? Have you updated any addins recently? Have you tried starting Outlook with addins disabled?

    Joe

  3. #3
    New Lounger
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    Thanks, Joe. With trial and error, I realized that PayPal had changed the format of their HTML notifications and that's what was hanging Outlook. I reported this to PayPal and they indicated they were aware of and working on the issue. Workaround in the meantime is to switch to text only format in the PayPal settings.
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  4. #4
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    Glad you found the culprit. Thanks for posting back. Hope they get a more permanent resolution soon.

    Joe

  5. #5
    Super Moderator jscher2000's Avatar
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    Quote Originally Posted by djbaxter View Post
    With trial and error, I realized that PayPal had changed the format of their HTML notifications and that's what was hanging Outlook. I reported this to PayPal and they indicated they were aware of and working on the issue. Workaround in the meantime is to switch to text only format in the PayPal settings.
    Note: Related thread: Outlook 2010 is "contacting the server for information"

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