I'm trying to help a co-worker with a problem I can't explain. She has been successfully running Outlook 2007 on Windows 7 for many months. Recently, Outlook started downloading only a single message from the POP3 server (Google) each time she did Send/Receive, even though there were several new messages waiting. Today, Send/Receive stopped downloading any messages at all. No errors are reported. She has not knowingly made any changes to either Outlook or Windows 7. No one else using Outlook and the same mail server is having any problems. Rebooting does not help. Running Outlook in safe mode does not help. The web interface to her email account shows over 20 messages Outlook has not pulled. She can access/manipulate the messages fine via the web interface. She has no problems sending messages from Outlook.
I've never seen anything like this. Any ideas???