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  1. #1
    New Lounger
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    New Build can't play Casino Royale DVD

    Hello to all.

    I just completed building my first computer with the following specs:

    OPERATING SYSTEM: Windows 7 64bit, PROF
    CASE: Antec Nine Hundred, MOTHERBOARD: ASUS M4A88TD-V, CPU: AMD HDZ 955 FBGM Phenom II x4 Black Edition 3.2 GHz, MEMORY: 16GB Crucial DDR3, GRAPHICS: on-board ATI Radeon HD 4250, Sapphire Radeon HD 6850 with ATI Catalyst Control Center, AMD Vision Engine, POWER SUPPLY: Thermaltake TR2 WO 388 RU 600w ATX, MONITOR: Dell SR2320L, 23” LCD, DVD Player LITEON 24x dvd +rw dual-layer

    My research suggests that what I have is a fair gamer and a better one if I added CrossFire and maybe RAID, but I don't play games and wanted the computer for ordinary desktop things like Internet and DVD playback. The final touch was adding the Radeon 6850, with the ATI Catalyst and up to date drivers. The Quad is unlocked, but so far I haven't OCd anything. I didn't think I would need to.

    Someone told me if my computer would play Casino Royale without hesitation that I had it together right. It's fair, but there is some hesitation in movement, serious enough to be distracting. I started looking at what drivers I had installed.

    Device Manager showed me that my driver version was 8.892.0.0, not the 11.9 I had just downloaded from AMD. To prepare the switch from the on-board HD4250, I uninstalled all my ATI drivers with DriverCleaner, run twice, the second time in SAFE mode. Where was Windows getting the older driver?

    I tried twice to update, only to be told the driver was up-to-date. I uninstalled all my graphics and tried again. No change, except somehow I had lost my Catalyst Control Center, and when I restarted - or tried to - I was first told I had to update "Windows Update Agent," which I think I did. Then a restart revealed my "boot mgr" went missing. Thanks to a rescue CD and a system restore, I'm up and running. I'll deal with all the other junk later, but I need advice on how I can install that latest drivers from ADM, get my Catalyst back, and watch James Bond without all the little hesitations.

    I had no idea Windows was so pig-headed. Thanks in advance for any help.

  2. #2
    Super Moderator CLiNT's Avatar
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    Your hardware listing looks fine, there should be no reason why you should have problems playing a simple DVD.

    *Update the video card driver by going directly to the manufacturer's site and compare versions.
    (Never from the supplied CD ROM disk. ANd never update the driver via device manager).
    *Ensure the on board graphics is disabled in BIOS if you are running a PCIE enabled video card.
    *Try a different media player like VLC if you have been using Windows Media Player.

    Windows 7 by default has a DVD codec, so no need to obtain others unless you rip and compress yours.

    Is this the only DVD you have issues with?

  3. The Following User Says Thank You to CLiNT For This Useful Post:

    uncledunc (2011-10-25)

  4. #3
    New Lounger
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    CLiNT

    Thank you for your prompt response. My build was largely from research. I have owned computers for years, but I used them, not fixed them. It was my first attempt to build "from scratch" and I chose AMD over INTEL because I read it was more for the same money. It's been good until now.

    *Update the video card driver by going directly to the manufacturer's site and compare versions.
    (Never from the supplied CD ROM disk. ANd never update the driver via device manager). (Quote)

    I haven't touched the supplied CD. Too many posts I read said it was worse than useless. I did try device manager for update and was informed that the driver version 8.892.0.0 was up to date. But AMD listed driver version 11.9, so I downloaded the 92.3 Mb Catalyst Software Suite, version 11.9. It was the recommendation of AMD.
    Then I uninstalled the driver, used DriverCleaner to get all the pieces, installed (so I thought) the download. Result: still the old driver, no Catalyst, and I left it until I could seek some advice. I went on to uninstall an update that I thought might have been the problem and things got really complicated. First, a popup said I had to first close Catalyst Control Center (I no longer had one to close) and an AMD Fuel Service (I have no idea what that is) A second popup told me that the update "did not apply to the product." I closed out on that, tried a restart, and found I had lost my Boot Mgr. I need to fix that before I get into BIOS to see if the onboard graphics is still disabled. Before all this happened, it wasn't listed in Device Manager. All I had done with Catalyst was to make it give me a choice each boot. Disable wasn't an option in Bios.

    *Try a different media player like VLC if you have been using Windows Media Player. (Quote)

    VLC is all I use. I despise Windows Media Player.



    Is this the only DVD you have issues with?[/QUOTE]

    Yes

  5. #4
    New Lounger
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    I think I just solved my own problem. First, I played Casino Royale on Windows Media Player. Performance was flawless. I researched VLC. Their help section included an explanation for any DVD playback problems. Apparently the software has to "crack the code" on some new players before performance smooths out. So I am playing a lot of movies to see if VLC is learning. And it is. Performance is improving. The only real difference I notice now is with my temperature monitor. The GPU runs about 1 degree cooler during its performance with VLC, usually 136-7 C. With Media Player, it runs 138-9 C. But there is no problem with any of my equipment. I must be doing something right.

    At any rate, I appreciate the help I have received. I'll be back.

    Uncledunc

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