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  1. #1
    Uranium Lounger CWBillow's Avatar
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    How the heck do I get rid of this???

    I get this error when I start up. Google tells me that a number of programs -- CCleaner among them, installs this. I cannot find what the heck I need to instill to replace what is missing, nor can I figure out how to remove whatever is generating this.

    What to do??

    Regards,
    Chuck Billow
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    "Good judgment comes from experience, and experience - well, that comes from poor judgment."

    ~ A(lan) A(lexander) Milne (1882-1956)- "House at Pooh Corner"

  2. #2
    Super Moderator CLiNT's Avatar
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    If you know for certain what software it [OpenCandy] was bundled with you could uninstall the entire program. That might get rid of it.
    Otherwise you could hunt down all references to it both on the file system and within the registry and delete it. I would also check first that there is
    no mention of it in the Processes section of taskmanager or Process Explorer. If there is, kill the process associated with it.

    Another good reason to pay close attention to what you are installing and look out for an "opt out" option.
    Try to get your software from the primary source as opposed to a 3rd party source, as 3rd party sources may change or modify the installer
    to include something that wasn't intended, like OpenCandy.

    What is OpenCandy

    Adware questions: How do I remove OpenCandy

    I have not come across "OpenCandy" with any installation of CCleaner, or any other program for that matter, and I've gone through at least a half dozen versions of CCleaner.
    Last edited by CLiNT; 2011-11-24 at 03:12.

  3. #3
    Uranium Lounger CWBillow's Avatar
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    Clint, yea, I found that page, but the one thing that wasn't on it is/was how to get rid of it.

    I did find what set it off: it has a scheduled task that triggers at any log in. The folder was there [in C:\Users\CWBillow\AppData\Roaming], but there wasn't anything in it. Then I found the task, and, deleting that made the error go away. Still a bit uncomfortable having some trigger for something that is nowhere to be found though.

    I went back over everything I had done over the lat couple day and could find nothing there. Found a lot of mentions on the web of people that had it "appear" and weren't able to get rid of it. Especially strange since it installs into the temp folder...

    At least it seems abated for now...

    Thanks,
    Chuck

    -------------------------------------------------
    "Good judgment comes from experience, and experience - well, that comes from poor judgment."

    ~ A(lan) A(lexander) Milne (1882-1956)- "House at Pooh Corner"

  4. #4
    Super Moderator CLiNT's Avatar
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    Run a file cleaner and a registry repair tool like CCleaner's registry cleaner tool, look for references to it in the results.
    You could also do a methodical search in the registry for any references to OpenCandy, especially the run keys, and delete them.
    Last edited by CLiNT; 2011-11-25 at 08:42.

  5. #5
    5 Star Lounger
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    Could try "SUPERAntispyware it very good at finding hidden stuff.

  6. #6
    4 Star Lounger
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    I also might suggest downloading and installing MalwareBytes - a freebie. But be sure to update it first before running a full scan.
    http://download.cnet.com/Malwarebyte...-10804572.html

  7. #7
    5 Star Lounger RussB's Avatar
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    Try autoruns, it will let you turn it off or delete the entry.
    Do you "Believe"? Do you vote? Please Read:
    LEARN something today so you can TEACH something tomorrow.
    DETAIL in your question promotes DETAIL in my answer.
    Dominus Vobiscum <))>(

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