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  1. #1
    3 Star Lounger
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    Mail merge doesn't print

    Hello,
    I am using Windows 7 and a Brother HL2270DW laser printer which prints everything else just fine -- spreadsheets, word docs, etc.
    The problem is when I perform a mail merge to create mailing labels the printer refuses to print them. Word seems to be fine, doing its job of merging sorced from an Excel SS, without any warnings. I have looked at the advanced settings under the specific printer tab and set the printer to spool the last page before printing. Same result -- no warnings, and the printer flashes a red warning LED for an error.
    What else can I try?

  2. #2
    Super Moderator RetiredGeek's Avatar
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    Preston,

    Are you feeding the labels via the manual feed tray and do you have the back of the printer open? Both of these things should be done as having a label come off in the printer, caused by moving through the normal paper path, can be disastrous. Many label templates will specify the manual feed tray. Hope this helps.
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

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  3. #3
    3 Star Lounger
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    i'm just trying to print to a plain sheet of 8 1/2 x 11 paper right now to make sure it can even work at all -- no luck. Thanks for replying. Preston

  4. #4
    Super Moderator RetiredGeek's Avatar
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    Preston,

    Did you try to feed a plain sheet via the manual feeder tray?
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

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  5. #5
    3 Star Lounger
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    Not yet. I'l try that next.

  6. #6
    3 Star Lounger
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    Retired Geek,

    The eagle has landed! Working fine. Thanks for the help. Happy Holidays!


    Preston

  7. #7
    Super Moderator RetiredGeek's Avatar
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    Preston,

    Glad you have it working. Happy Holidays to you also!
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

    My Systems: Desktop Specs
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  8. #8
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    Cross-posted at: http://www.eileenslounge.com/viewtopic.php?f=26&t=8827
    For cross-posting etiquette, please read: http://www.excelguru.ca/node/7
    Cheers,

    Paul Edstein
    [MS MVP - Word]

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