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  1. #1
    New Lounger
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    dell xp shuts down after a few minutes

    was having shut down issues

  2. #2
    4 Star Lounger Jagworld's Avatar
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    Loaded question ginny36;
    Give us your Dell computer specs so the Mods here will have something to go on...!!

  3. #3
    Bronze Lounger DrWho's Avatar
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    The age of the computer would be good too. With XP, it could be ten years old now.
    If the CPU heatsink is full of dirt, that can cause overheating which will shut down the PC.

    But what Dell? Is is a desktop or laptop? Age?



    If this is your computer, Pedal Faster!

    Happy Holidays!
    Experience is truly the best teacher.

    Backup! Backup! Backup! GHOST Rocks!

  4. #4
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    dell xp professinal desktop about 6 or 7 years old. I have a speed fan on it and it says both fans are working. It doesn't stay on long enough to heat up. Maybe I had better start with opening it up and cleaning it. I'm not sure what information is neaded?

  5. #5
    4 Star Lounger Jagworld's Avatar
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    Download this freebie/ install it and post the info. or give us the model.

    http://www.piriform.com/speccy

  6. #6
    Bronze Lounger DrWho's Avatar
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    Yes, Ginny36, If your computer was on my bench, a very thorough cleaning would be the very first thing I'd do.
    Then I'd check all the Electrolytic Capacitors on your motherboard for bulging or leaking.

    If that Dell is an XPS 400 or anything in that series, it came with built in problems. I've had to work on several
    of those and they are just Bad News. I had one given to me after Dell refused to even take it back for repair,
    under warranty. They just sent the guy a newer model, which ran less than a year before the power supply went
    bad. It was an el'cheapo, grossly under-powered for that big Desktop computer.

    So with any Dell, the problems are so varied that only an experienced technician could pinpoint the problem.
    It gives me no pleasure to tell you that, but that's been my own experience with Dell computers.
    On a computer of that age, the CMOS battery should also be changed. They are typically good for about four
    to five years.

    good luck and Happy Holidays!

    The Doctor
    Experience is truly the best teacher.

    Backup! Backup! Backup! GHOST Rocks!

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