Results 1 to 7 of 7

Thread: Iced Win 7

  1. #1
    Lounger
    Join Date
    Dec 2009
    Location
    Paradise, CA USA
    Posts
    28
    Thanks
    5
    Thanked 2 Times in 1 Post

    Iced Win 7

    Yesterday (01/07/12) my friends Lenovo Laptop froze. She's running Win7 home premium. Holding the power button down for forced restart didn't work. Had to remove battery. After replacing battery and restarting, the system had reset back to factory default. Everything gone! System restore has no save points to restore back to. Is there a way to undo the restore to factory default and recover her stuff?

  2. #2
    Gold Lounger
    Join Date
    Oct 2007
    Location
    Johnson City, Tennessee, USA
    Posts
    3,202
    Thanks
    37
    Thanked 215 Times in 202 Posts
    Quote Originally Posted by stringdoctor View Post
    Everything gone!
    "SD",
    Hello.... Open "Administrative Tools">Computer Management>Disk Management.... What does it show for "Disk 0" Is it just one partition or more? Post "Screen Shot" if you can.. Regards Fred
    PlainFred

    None are so hopelessly enslaved as those who falsely believe they are free (J. W. Von Goethe)

  3. #3
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Location
    USA
    Posts
    12,631
    Thanks
    161
    Thanked 936 Times in 856 Posts
    I have never heard of something like this happening. It would probably depend on what caused this on whether it could be undone so to speak. This is a classic case where Imaging would have been a vital link to restore the system back to where it was before the problem struck in about 10 minutes. Of course this is kind of like locking the barn door after the horse has escaped.

    Can she try to search for and find any of her data? If she can find her data, apps and customizations can be redone from scratch. It's the data that is hard to come by. has she backed up the data? If she can ultimately redo everything, enccourage her to create Images and store them off PC (on an Ext. HD for example)

    Sorry, without a lot more info it's very hard to say what might have caused this restoration to factory defaults. I reading some of the Lenovo forums they mention something about a Blue button on some of the laptops. Could she have inadvertantly pushed this button? Just guessing here because this is a new one on me.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  4. #4
    Lounger
    Join Date
    Dec 2009
    Location
    Paradise, CA USA
    Posts
    28
    Thanks
    5
    Thanked 2 Times in 1 Post

    Everything gone - reply

    Fred, I have not yet been able to even get on the computer yet, it is at my friends house. What I posted is only what she told me. I will however get to it this week at some point and I will do as you suggested. If possible I will post a screen shot.

    Ted, She only uses her system for e-mail and Skype for the most part. What she says she lost was everything from her admin password to internet and Skype along with any docs and pics. I will be able to restore the internet and Skype so she will have those features but as for the rest I told her it may all be gone. "Blue Button" is a mystery to me as well, but I will look into that too.

    Thanks guys for the input, please keep an eye out for my next post/update on this matter. There may still be a chance that something can be done.
    Ray

  5. #5
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    Location
    California & Arizona
    Posts
    6,121
    Thanks
    160
    Thanked 609 Times in 557 Posts
    It is quite possible that the wrong button was also pressed during [your/her]? ordeal.

    That is the only thing I can think of that would potentially cause/effect a factory format to occur.

    I have a similar Lenovo based laptop with a factory restore button, but I have long ago wiped the entire drive in favor of a guenuine operating system disk installation. So the button in question on my setup is of no further use.

    It is highly unlikely that you will be able to restore much of anything of significance let alone the the exact state it was in prior to the issue.
    [As far as recovering overwritten data on the current drive]
    You could help her look into an imaging based solution for her setup so that data is not lost in the future.
    Last edited by CLiNT; 2012-01-08 at 20:24.

  6. #6
    4 Star Lounger
    Join Date
    Dec 2009
    Location
    Fishkill, New York, USA
    Posts
    435
    Thanks
    96
    Thanked 35 Times in 31 Posts
    If computer is not bootable, a last option to recoup data is to take out the hard drive and hook it up via USB to another computer. We ofter do this at our computer club. You will need the appropriate adapter for the USB connection - IDE vs SATA.

  7. #7
    Lounger
    Join Date
    Dec 2009
    Location
    Paradise, CA USA
    Posts
    28
    Thanks
    5
    Thanked 2 Times in 1 Post
    Was unable to get a screen shot. It shows only 1 partition, healthy. I was able to get all of her programs back, ie. wireless internet, Skype, aol, explorer 9, antivirus and a couple of maleware/spyware scans that I use. She lost all docs and photo's. I also recommended she backup her system this time. thanks all for your input

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •