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  1. #1
    New Lounger
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    Computer Shuts down Like I pulled the plug

    Hello from Brian

    I am running Windows 7 Office, but I do not think that matters with this problem.

    I have a strange problem my computer from time to time will shut down like I turned the power of or pulled the plug. I cleaned it and checked all connection everything seems O.K.

    The shut down happens at any time some times an hour or less after I start it up or later in the day, it doses not appear to be a heat problem, there is no consistency. Some times once a day and some times more often.

    Does anyone have any ideas?

    Thanks'
    Brian

  2. #2
    Plutonium Lounger Medico's Avatar
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    Brian, Welcome to the Lounge as a new poster.

    First. Windows 7 Office is not a Windows 7 version, it's Win 7 Home Premium or Win 7 Pro or Win 7 Ultimate, or perhaps Win 7 Starter. How old is the PC? Is it a laptop or desktop? (I suspect desktop) I would load HWMonitor and watch the voltages and fan speeds just before a shutdown. You could be experiencing a hardware failure. It still could be a temperature failure or a power supply. When a PC suddenly powers off after a period of time, this is suspicious of hardware problems.
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  3. #3
    New Lounger
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    Thanks Ted

    Yes it is windows 7 Pro, I was thinking Office and of course that is what I typed. That is my thinking also it is likely hardware.
    Would the power supply be the first most suspected? All so could it be a Ram problem? Are there any other hardware that you may think could cause this problem?

    I will also try the HWMonitor

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    Super Moderator CLiNT's Avatar
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    Look closely at your system's drivers too as this could be related to a corrupt or outdated driver.
    Run a check on your system's memory with memtest86 or your bootable Windows 7 disk's memory testor. Run the test for at least 4-6 hrs minimum.
    Look into your power management as well. Consider disabling sleep/hybernation as a test. Ensure you a running with an updated BIOS and it
    supports S3 sleep mode.

  5. #5
    Plutonium Lounger Medico's Avatar
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    If it is a hardware problem, it could be almost anything. If you have more than 2 sticks of ram, perhaps pulling 2 sticks and seeing if the fault occurs , then reinsert the 2 and remove the others. I would suspect the PS first. I have found that many OEM setups have underpowered PS's to start with.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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    New Lounger
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    Thanks for all the help, I will give it a try, all the advice will keep me busy.

    Brian

  7. #7
    5 Star Lounger
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    Could check the power lead is fully connected and not loose.

  8. #8
    5 Star Lounger RussB's Avatar
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    Quote Originally Posted by golden View Post
    Hello from Brian

    I am running Windows 7 Office, but I do not think that matters with this problem.

    I have a strange problem my computer from time to time will shut down like I turned the power of or pulled the plug. I cleaned it and checked all connection everything seems O.K.

    The shut down happens at any time some times an hour or less after I start it up or later in the day, it doses not appear to be a heat problem, there is no consistency. Some times once a day and some times more often.

    Does anyone have any ideas?

    Thanks'
    Brian
    Every time I have seen these symptoms a new power supply has corrected the problem.
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