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  1. #1
    New Lounger
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    Outlook putting good emails in junk folder

    Within the last 10 days on our server good emails (and even internal ones) from safe senders are showing up in our junk folders.

    Has anyone had this happen? Has anyone been able to resolve it?

  2. #2
    Administrator
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    If you right click each message and choose Not Junk, does it happen again?

  3. #3
    Administrator
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    Are you running Exchange? Are you running anti-spam software on the server?

    Joe

  4. #4
    New Lounger
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    Yes we are running MS exchange and we have anti spam/virus software on the server...

  5. #5
    New Lounger
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    Yes we have marked as "Mark as not junkl-move to inbox" multiple times for the same sender.

  6. #6
    Administrator
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    You need to determine whether this is happening on the server or desktop.

    Joe

  7. #7
    Super Moderator jwitalka's Avatar
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    You might want to check your junk email options especially your blocked senders tab in Actions > Junk Email > Junk Email Options.

    Jerry

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