Cookies NOT working

**imscottb** · 2012-01-10 10:50

I have this TERRIBLE problem on certain websites in EVERY browswer on my system!! Only some websites, this being one, when I go to different pages or click on different links from the website I have to re-sign-in after having been signed in just prviously. I have deleted ALL cookies on my system from FireFox, Chrome, and IE and tried to start over again but the problem is coming back. I just do not understand this.

Does ANYONE have any ideas or help??? I have selected to have cookies enabled. Often websites tell me that I have cookies disabled, but I do NOT.

Thanks, A LOT for any ideas or help.

Scott

***JoeP517*** · 2012-01-10 11:09

Are you running using "inprivate browsing" or "tracking protection"?

Joe

**imscottb** · 2012-01-10 15:06

Thanks for the reply Joe. NO, I am NOT using either of those. And I do not have any other sort of cookie tracker running.

***JoeP517*** · 2012-01-11 08:43

What happens if you add this site to your trusted sites?

Are you running any system cleaner regularly?

What anti-malware software are you running?

Joe

***ruirib*** · 2012-01-11 10:01

Is your system time correct?

**imscottb** · 2012-01-12 07:10

My system is time correct. I use VIPRE anti-virus anti-malware. It is fully updated daily, too.
If I add the sites to trusted sites it does not change things for me.
Thanks for the tips and ideas thus far.
Scott

**stsong** · 2012-02-20 14:10

imscottb, are you still having the issue, did you find a solution for it?
We started having issues reported by customers about cookies issue a few weeks go, we have yet found a solution for it.
Any information you can share?

**imscottb** · 2012-02-21 16:50

Well, after a LONG time, I have found out what it was!!
I am using a product called VIPRE for my Internet Security and Firewall. I have checked it and rechecked it so many times. But I found one setting recently that I was unaware of....
In the "privacy section" were settings like:
"filter persistent cookies, filter third party cookies, filter session cookies, ...."
It was kind of a hidden feature, and I found this by accident. I did not set the check boxes, but once I have unchecked them, now I can go to all websites. I am soo happy!! So many times I had to go to another computer to do certain tasks, and could not figure out why. I hope this helps any others.
Scott

**stsong** · 2012-02-22 07:17

Scott, thank you very much for replying.
Have a wonderful day.

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