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  1. #1
    Star Lounger
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    Unplugging from USB port shuts off computer.

    I'm having a strange problem with my Windows 7, 64 bit machine. When I unplug a flash drive from the computer. It causes the computer to turn off. Can anyone please offer a solution?

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    Gold Lounger
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    Quote Originally Posted by fbob6969 View Post
    I'm having a strange problem with my Windows 7, 64 bit machine. When I unplug a flash drive from the computer. It causes the computer to turn off. Can anyone please offer a solution?
    fbob,
    Hello....Could be a problem with the "port" ( mechanical) or the flash drive itself causing a "short" when connecting or unplugging.. Can you test this on another port, or test the same port with another device ? Regards Fred
    Last edited by Just Plain Fred; 2012-01-14 at 16:42.
    PlainFred

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  4. #3
    Plutonium Lounger Medico's Avatar
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    Also, the correct way to unplug a USB device is to choose the device in the Task bar as shown, right click and eject the device. Wait until the Safe to remove.

    Eject USB Flash.jpg Safe to Remove.jpg

    Could this be causing part of your problem?
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  6. #4
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    Thank you Fred and Ted for your assistance. I followed your suggestions, and either I am unwittingly causing this, or something else is causing this problem. I did follow both of you guys suggestions, yet the problem persists. I also went to the device manager, and under the power management tabs for the USB ports, unchecked the box that said, "allow the computer to turn off this device to save power." It still shuts off.
    For what it's worth, this problem started this past week when I downloaded the patches from Microsoft this past week on "Patch Tuesday." Although I have no idea how that could cause the problem I am having.

  7. #5
    Plutonium Lounger Medico's Avatar
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    Could you restore back to before the patches, then attempt to install one at a time to see if the problem reoccurs? This would help to isolate which patch is causing the problem.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  8. #6
    Gold Lounger
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    Quote Originally Posted by fbob6969 View Post
    this problem started this past week when I downloaded the patches from Microsoft this past week on "Patch Tuesday."
    fbob,
    Hello ...You could try the following things

    1. If you have a restore point that was made prior to the "patch install" give that a try

    2. If you have an Image made prior to the "Patches". Recover to it and try installing one patch at a time.

    3. Try uninstalling the patches, (the ones that can be ) and reinstalling one at a time (not really to clear on this point as i never install any).

    4. Check "Power settings" see screen shot.... Regards Fred
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    PlainFred

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  9. #7
    Star Lounger
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    The power settings did it! Thank you so much!

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    Plutonium Lounger Medico's Avatar
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    Thanks for posting back with the solution. This might help the next person with a similar problem. Glad it's resolved.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
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