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  1. #1
    Silver Lounger Duchess843's Avatar
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    Unhappy ABC Player Error

    While watching my homepage (http://abcnews.go.com/) I choose to watch the story about the overturned cruise ship (in Italy). The title of the story was "Missing rises to 29, including Americans." Good Morning America was the link I used to view the story,and "Watch the full episode." I'm running IE 9.08112.16421

    Received instead this error message: Error- Unable to retrieve files for playback. This may be caused by a connection problem or ad blocking software. Error Code: 300 10. There was a retry button that failed.

    I turned off the Pop-up Blocker and tried 3 more times, but no cigar.There also was a way to send feedback and I filled out the form stating the problem just as it appears above. The words that they appreciated my feedback, but all comments could not be replied to. So I don't expect to hear anything further from ABC.

    Is anyone one else using the ABC Player while visiting the same page receive the same error message? I know it's not a connection error because I can view all the other videos on the same page.

    Gloria
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  2. #2
    Super Moderator RetiredGeek's Avatar
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    Gloria,

    That's the hot story it could just be server saturation. Then again I just tried it and had no problems in IE9.
    May the Forces of good computing be with you!

    RG

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  3. #3
    Silver Lounger Duchess843's Avatar
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    Quote Originally Posted by RetiredGeek View Post
    Gloria,

    That's the hot story it could just be server saturation. Then again I just tried it and had no problems in IE9.
    You're probably right, although I tried the site several times (all morning, in fact). What surprised me was the appearance of the ABC Player, I never saw that one before. I thought the player might have to be installed to use it.

    Thanks for the comment.
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

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