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  1. #1
    New Lounger
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    Wireless Printer only work on laptop not computer

    Hi all

    i have a cannon mp495 which wireless has been set up using my computer, the printer is connected wireless to the router which my computer should be able to connect to the printer through the router

    the problem is every time i try to print using the computer an error comes up and says printer not responding, My computer has no wireless card and is connected to the router via Ethernet cable

    I know my wireless printer function is working because my laptop can print using the wireless!

    do i need a wireless card? i just dont see why because my computer is already connected to the router through ethernet and the printer is connected to the router

    Anyone know what the Problem is? im running windows 7 on my comp the latop which can connect wireless is running Mac (doubt that is the problem though)

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  3. #2
    Star Lounger
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    I bet the laptop connects direct to the printer without using the router.
    I'm pretty sure this is a direct wifi connection printer in that you don't need a router to connect to wireless devices. On that basis your desktop is never going to connect without it's own wifi card.

  4. #3
    New Lounger
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    It uses the router, because when i installed it i had to click on the router and enter the wep pw

  5. #4
    Super Moderator RetiredGeek's Avatar
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    Check the Port the Printer is using, in Printer Properties, and make sure it is using the correct IP address. You can compare the ports on the laptop w/the desktop to make sure they are setup the same, i.e. they should both be using the same IP address or IP port the printer software establishes.
    PrinterIPPort.JPG
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  6. #5
    New Lounger
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    Your computer does not need a wireless card. The problem is with the communications to the printer. It could be something as simple as the IP address or port. It could also be something as complicated as your PC using an IP packet size incompatible with the printer's connection.

    The first thing I would try would be to do the setup from the problem PC. Hopefully the manufacturer checks things like packet size to ensure it works.

    If that doesn't fix the problem,then Email the manufacturer with the message and have them walk you thru the setup. They probably ran into this problem before so it would be on their cheat sheet used to fix this timeout error.

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