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  1. #1
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    Outlook 2007 & 2010 configuration analyzer tool

    Microsoft has release a free tool to analyze an Outlook 2007 or Outlook 2010 installation. Download the software and information .docx files from Microsoft Outlook Configuration Analyzer Tool.

    Joe

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  3. #2
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    Thanks. But this won't actually do anything useful for me after installation. On clicking Start a scan, I get "Object reference not set to an instance of an object" and I'm not sure why. (Outlook is running and .Net looks OK.)

    Bruce
    Last edited by BruceR; 2012-02-14 at 13:49.

  4. #3
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    It ran just fine on my machine. What OS?

    Have you tried downloading again and reinstalling again?

    Have you read the .doc file?

    Joe

  5. #4
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    Win 7 SP1 64-bit. Outlook 2007 32-bit. Downloaded and reinstalled but still the same. I've checked the doc several times but can't see what I'm missing.

    Bruce

  6. #5
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    I'm running 64-bit Win7 SP1 Ultimate and 32-bit Outlook 2010 SP1. Did you run the setup with "Run as administrator"?

    Joe

  7. #6
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    Have now. Same error. Doesn't like me.

    Bruce

  8. #7
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    Do you have multiple versions of Office installed?

    Joe

  9. #8
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    No, only Office 2007 has ever been on this laptop.

    I rebooted today after updates, but same error.

    Bruce

  10. #9
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    When you tried the reinstall did you re-boot between the uninstall and reinstall?

    Joe

  11. #10
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    Quote Originally Posted by JoeP517 View Post
    When you tried the reinstall did you re-boot between the uninstall and reinstall?

    Joe
    I don't think I had then. But I have since uninstalled, rebooted and reinstalled; guess what, same error.

    Bruce

  12. #11
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    Sorry, I'm out of ideas other than emailing the feedback address in the support document.

    Joe

  13. #12
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    Thanks, I had just done that.

    Bruce

  14. #13
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    After a few emails to and from "The OCAT Team", and running Office Diagnostics, this Outlook Configuration Analyzer Tool now runs fine for me and produces a report.

    It's probable that previously for some reason I had a missing registry key which should have provided the path to my Outlook installation.

    OCAT depends on HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\AppPaths\OUTLOOK.EXE

    Bruce

  15. #14
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    Great!! Glad it worked out. Thanks for posting back.

    Joe

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