Installation of TurboTax 2011 failed because it couldn't find Arial and Verdana fonts. But they are installed and are visible in Fonts Manager but not in the Windows\Fonts folder--and I have unchecked all hide files/folders boxes I can find. Intuit has posted a fix for this--either go to the fonts folder and do restore previous versions, which I cannot do because this is a new computer, or reinstall fonts somehow, which I have tried, but they still don't show up.
And Intuit, as usual, doesn't respond to the final suggestion, contact us--well, it did, but all they said was we have no answer.
So I will be very grateful for any and all suggestions as to how I can get the TTax installer to understand that the fonts it needs really are there, just not in the folder it wants.