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  1. #1
    New Lounger
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    Adobe Flash Player 10.1 r52 crashes every time I try to play a training CD

    I have a training CD that is in flash player format. I can play it on some PC's but not all. On the one's that won't work, I get this message: "Adobe Flash Player 10.1 r52 has encountered a problem and needs to close." I have uninstalled flash player, ran Ccleaner, re-installed flash player to no avail. This is a windows XP PC. Does anyone know how to fix this?

    Doyce

  2. #2
    Super Moderator
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    That version seems to be about two years old. Couldn't you update to the latest? http://www.adobe.com/products/flashplayer.html

    Bruce

  3. #3
    New Lounger
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    I did install the latest version I could download from Adobe. My version is 11.1.102.62. Perhaps it is using an older version on the CD? Regardless, I can't get it to run.

  4. #4
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    Have you tried using the Adobe uninstaller found at Uninstall Flash Player?

    Can you play the CD on another PC just to test that it is OK?

    Joe

  5. #5
    New Lounger
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    Apparantly it is running Flash 10.1 off the CD. I unistalled version 11 using the unistaller link listed above and tried to run the video and got the exact same results. Yes it does run on other PC's. I have run it successfully on 5 other PCs. I just have 2 I can't get it to run on. Unfortunately one is the PC in the training room that is connected to the projector.

  6. #6
    New Lounger
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    I finally got this to play. I right clicked on the flash player screen and changed the settings to allow it to use some hard drive space and turned off hardware acceleration.
    Thanks for the replies.
    Doyce

  7. #7
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    Nice detective work. Glad you got it resolved. Thanks for posting back.

    Joe

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